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https://careertrend.com/facts-5246338-effects-poor-customer-service.html
Poor customer service can lead to a change in management. Sometimes a new leader can exercise a certain amount of discipline, which will turn things around. Increased Training Expenses. If a company provides poor customer service, it will incur expenses to train employees on new techniques and procedures for customer service.
https://yourbusiness.azcentral.com/poor-customer-service-affect-business-3062.html
How Does Poor Customer Service Affect a Business?. Poor customer service can negatively impact a business in a variety of ways. This is especially true for small businesses that rely on repeat business and positive word-of-mouth advertising for its success. In addition to running the risk of alienating current ...
http://www.customerservice.ae/resources/featured/short-and-long-term-effects-of-poor-customer-service-delivery/
This translates that poor customer service adversely affects revenue growth of businesses. Companies often end up neglecting the multiple impact poor service can have on their market reputation. Following is a list of ways in which delivery of poor customer service can affect businesses and their market share: Word of Mouth Effect
https://www.cram.com/subjects/Poor-Service-Delivery-Essay
A Case of Ethiopian Water Sector Reform Essay (Castro, 2007, p.103). This notion go with Ethiopian water service governance shift after the downfall of the Derg regime at which water service delivery entails two-pronged and many-sided organizations, society and NGOs to increase its efficiency, accountability and transparency.
https://www.property24.com/articles/the-effect-of-poor-service-delivery/12518
Oct 15, 2010 · The effect of poor service delivery . 15 Oct 2010. Predictably the shocking lack of municipal service delivery has been blamed on a shortage of artisans in South Africa. John Botha, general manager of the Production Management Institute claims the reason that municipalities cannot do their jobs is because they don’t have qualified people.
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