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https://community.ebay.com/t5/Shipping-Returns/eBay-calculated-wrong-shipping/td-p/28040256
Steps you can take to help: Estimate your shipping weights a bit high in your listings. If you are manually sending the invoices, double-check the shipping amount. Go to usps.com if need.... None of that is necessary. The eBay shipping calculator is 99.99% accurate when it is set up correctly.
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. Report an item that hasn't arrived. Once you've told them there's a problem, the seller has 3 business days to provide a delivery update, offer a replacement, or give you a refund.
https://www.ebay.com/help/selling/posting-items/postage-rates/shipping-calculator?id=4178
Estimated delivery dates for sellers For buyers, knowing when they can expect an item to arrive is an important factor when making a purchase. That's why we always show an estimated delivery date on eBay listings.
https://community.ebay.com/t5/Selling/Expected-delivery-date-is-very-wrong/td-p/29579927
If you take three days, technically, you are not wrong, but if Ebay bases it on your historical shipping of one day, then the delivery will be off. Possibly they figure that most likely you won't need to take the whole handling time but will ship sooner.
https://community.ebay.com/t5/Archive-Shipping-Returns-Q-A/Is-Ebay-s-estimate-delivery-time-accurate/qaq-p/23211833
eBay's takes the seller's HANDLING time into account in their estimates. Your handling time is '2 business days' ... which could come out to as many as 5 days from purchase before it gets to the post office ... at which point the Priority Mail estimate starts.
https://community.ebay.co.uk/t5/Archive-Business-Seller-Board/Estimated-Delivery-Date-on-listings-wrong/td-p/458741
Whilst I do like that Ebay put the estimated dates on the listing, someone bought an item by 2nd class post on Monday 6th 2.30pm and even although the Monday 6th was a holiday, the delivery dates on the order details are stated as Thu 9th to Sat 11th. My despatch time is within 1 day.
https://www.ebay.com/help/selling/selling-postage/estimated-delivery-dates?id=4086
The estimated delivery date shown on your listings is based on the time it takes you to pack and ship items (your handling time), and the delivery or courier services you offer. Tip If you can guarantee to get your items to a customer's door within 3 days, consider offering eBay Guaranteed Delivery.
https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2014/9/1412010321.html
Sep 29, 2014 · How accurate are eBay's "estimated delivery" dates? While eBay used to talk quite a bit about managing buyers' expectations, we've been hearing from sellers for years now that eBay displays unrealistic delivery dates in sellers' listings. In a recent letter to EcommerceBytes, an eBay seller said the estimated delivery dates on his listings have been way off, resulting in "pissed off" buyers.
https://community.ebay.com/t5/Archive-Shipping-Returns/wrong-calculated-shipping-costs-to-buyer-Now-what-do-I-do/td-p/16855313
Aug 8, 2013 7:34:53 AM. I 'm new at ebay as a seller and choose the calculated shipping option and put the wrong size and weight of item; 84 pieces of china! Now the auction ended and its going to cost more than $100 to ship item and buyer won't agree to new shipping costs.
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