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https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If the estimated delivery date for your item has passed, and you still haven't received your item, let the seller know. You have 30 days from the estimated delivery date to inform the seller that you didn't receive your item. Report an item that hasn't arrived
https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in ...
https://community.ebay.com/t5/Selling-Q-A/Item-not-received-but-delivery-confirmation/qaq-p/18858567
Item non-delivery, when shipment tracking shows the item was delivered. Signature confirmation is required for items over $750. Negative or neutral Feedback left when the seller won an eBay Buyer Protection or PayPal Purchase Protection case." *Go with $250 not $750 on the Sig Confirm as eBay's own pages differ on this and with PayPal it is $250.
https://community.ebay.com/t5/Archive-Bidding-Buying/Delivery-confirmation-scam/td-p/26378937
I thought it was strange, but with ebay buyer's protection why not bid on them. I bid on most of them and won one for $305 + $7.35 shipping. I didn’t get any shipping information until the night of Dec 19 from ebay. It says the item was shipped, when I went to ebay to check the delivery confirmation says it was delivered at 12:34 pm that day.
https://www.thebalancesmb.com/where-is-my-ebay-shipment-1140360
Jul 17, 2019 · If the seller doesn't offer delivery confirmation, doesn't provide a resolution or you simply don't receive a response in that time, you can ask eBay to intervene. You can do this by logging into your account and clicking the "My eBay" link, which will take you to a summary page.
https://community.ebay.co.uk/t5/Archive-Seller-Central/Buyer-claims-item-not-received-but-i-have-signature-proof-of/td-p/4161362
I sold an item via royal mail first class signed for. About a week later the buyer says he hasnt recieved it. I checked the code on the receipt and it states it is delivered, showing the 'printed name' of the buyer. It shows a signature too. I sent a screenshot of the signature and the buyer says it...
https://www.ebay.co.uk/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an “Item not received” request. If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll be available in your Messages - opens in new window or tab too.
https://community.ebay.co.uk/t5/Archive-Business-Seller-Board/Royal-Mail-Delivery-Confirmation-but-buyer-says-not-arrived/td-p/5716582
Hi Everybody, I currently have an issue of a lost parcel. I use Click and Drop OBA account. I sent a parcel using 1st class mail and my buyer says that the parcel has not arrived but Royal mail system has got a delivery confirmation.
https://www.youtube.com/watch?v=f2dpoCfsq9k
Mar 24, 2017 · eBay Item Not Received INR Policy & Claims How Not To Lose As A Seller ... you should also ship with a method which offers either tracking or delivery confirmation. ... eBay Buyer Claims Not ...Author: Kevin Hart
https://www.ecommercebytes.com/C/letters/blog.pl?/pl/2015/5/1430855475.html
May 05, 2015 · If the buyer files an Item Not Received, the seller counters with the Delivery Confirmation, and as it is not specific to a street address, the seller wins. The buyer doesn't have a whole lot to work with in the case of a scam like this.
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