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https://community.ebay.com/t5/Archive-Selling/Tracking-shows-delivered-but-buyer-says-item-not-received/td-p/24663223
Hi all! I've had two different buyers now claim that they haven't received their packages even though tracking shows "delivered". Any advice on how to handle? Isn't the whole point of delivery confirnatiom to have proof that the item has been delivered?
https://www.ebay.com/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in ...
https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042
If your item has arrived, and you want to return it for a refund, you'll need to cancel your item not received case and open a return request. Top Takeaway If you haven't received your item, let the seller know within 30 days of the estimated delivery date by following the steps listed above.
https://community.ebay.co.uk/t5/Archive-Seller-Central/Buyer-claims-item-not-received-but-i-have-signature-proof-of/td-p/4161362
Buyer claims item not received but i have signature proof of delivery? Options. Mark as New; Bookmark; ... or tell them to open a case and take your chances that ebay decides in your favour about delivery confirmation, you only have the word of the buyer that they did not sign for it, they could be telling the truth, they could not be ...
https://community.ebay.co.uk/t5/Selling-on-eBay/Buyer-claims-to-have-NOT-received-item-i-have-proof-of-posting/qaq-p/1233385
As an ebay user for many years i know the postal service Royal mail and all others inside out, 9 times out of 10 if the item is not signed for and the buyer claims they have not received the item they probably have and are pulling a stunt. For example i sold over 500 Police badges and 500 Nurse badges all sent same day 1st class royal mail.
https://www.ebay.co.uk/help/selling/managing-returns-refunds/helping-buyers-items-not-received?id=4116
If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an “Item not received” request. If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll be available in your Messages - opens in new window or tab too.
https://www.youtube.com/watch?v=f2dpoCfsq9k
Mar 24, 2017 · eBay Item Not Received INR Policy & Claims How Not To Lose As A Seller ... ship with a method which offers either tracking or delivery confirmation. ... cases where a buyer claims an item isn't ...Author: Kevin Hart
https://tamebay.com/2016/08/how-to-deal-with-dodgy-item-not-received-buyers-on-ebay.html
Aug 15, 2016 · One of the topics discussed at eBay Connect last week, was what to do when a buyer claims their item was not received. Sellers are of course advised that it is best to send everything tracked.
https://www.thebalancesmb.com/where-is-my-ebay-shipment-1140360
Jul 17, 2019 · What to Do if Your eBay Shipment Is Missing The status says delivered but the package didn't arrive. ... you'll need to submit an “Item not received” request. eBay will then share the details of your request with the seller, including whether you're seeking a refund or a replacement item, at which point the seller has three days to respond ...
https://community.ebay.com.au/t5/Selling/buyer-says-item-not-received/td-p/14683
Hello..I recently posted a bunch of parcels on the same day..all domestic..some in boxes and some in added bags..about 7 in total..everyone got their parcel except for one person..I have only ever not received a parcel myself 3 times..all from overseas..maybe 1 domestic..Is it likely that only 1 parcel could be lost when I posted 7 at the one time..seems strange to me..there would be people ...
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