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https://www.gov.uk/government/organisations/civil-service-operational-delivery-profession
What Operational Delivery Profession does. We support civil servants who run the front line services that citizens use, such as processing visas, passports and driving licences. Operational Delivery Profession is part of the Civil Service.
https://www.gov.uk/government/publications/project-delivery-capability-framework-for-civil-servants
May 11, 2017 · Project Delivery Capability Framework The career paths, competencies and development opportunities for people in the government project delivery profession…Author: Infrastructure And Projects Authority
https://www.gov.uk/government/publications/civil-service-competency-framework
Civil Service competency framework An outline of the skills and behaviours expected of civil servants. Job vacancies will list whether the post uses this framework, or the Success Profiles.Author: Civil Service
https://www.youtube.com/watch?v=8cE4bXiUu50
Jul 30, 2018 · Richard West, Director for Disability Services & Dispute Resolution in the Department for Work & Pensions (DWP) and Head of Profession for the Operational Delivery Profession (ODP) in DWP speaks ...Author: Operational Delivery Profession
https://civilservicelearning.civilservice.gov.uk/sites/default/files/resources/13%2003%2028%20CPD%20factsheet%20v1%202%20%282%29.pdf
Case studies Case study one – Deidre is an operational delivery professional from the Department of Work and Pensions (DWP) Deidre joined the Department for Work and Pensions contact centre after studying at university for three years.File Size: 229KB
https://www.oecd.org/careers/competency_framework_en.pdf
Competencies may vary according to the specific job duties and requirements. The OECD Competency Framework displays fifteen Core Competencies grouped into three clusters. • The blue cluster groups the delivery-related competencies • The purple groups interpersonal competencies • The green cluster relates to strategic competencies
https://civilservicelearning.civilservice.gov.uk/sites/default/files/resources/professions_best_practice_framework_2016_final_v1.0_2016_07_05.pdf
complement each other. Professional competency frameworks should be accompanied by clear guidance on how they should be utilised alongside generic frameworks. A best practice example of a professional competency framework has been developed by the Operational Delivery profession and can be viewed under “useful links”.File Size: 378KB
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