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https://sellercentral.amazon.com/gp/help/external/202073170?language=en-US
At a minimum, your cancellation, return and refund policy must: For subscriptions with a term between 2 months and 5 months, allow a customer to cancel an order of a Product and receive a full refund within 7 days of payment (initial and renewal).
https://www.lifewire.com/cancel-amazon-order-4163953
Nov 11, 2019 · In cases where canceling an Amazon order before shipment isn't possible, there's only one thing customers can do: return the item and claim for a refund. Amazon gives you the option of refusing delivery of the package you're sent, in which case the courier is essentially forced to return it to Amazon on your behalf.
https://www.amazon.com/gp/help/customer/display.html?nodeId=GSL37WQTJZUYA9QE
You can also confirm that the order was canceled by visiting Your Orders. If you see the order in the Cancelled Orders section, it was successfully canceled. If your order shipped directly from Amazon and can't be modified, you may refuse the package or return it using our Online Returns Center.
https://sellercentral.amazon.com/gp/help/external/G201722390?language=en_US
When you cancel an order, Amazon automatically updates the order status in the buyer's Amazon account and sends an email notification to the buyer. Note: If you have shipped and confirmed the order, tell the buyer that the order is already on its way and ask them to return it to you for a refund.
https://sellercentral.amazon.com/gp/help/external/19661?language=en-US
If you have not yet shipped and confirmed the order, you can cancel it in Manage Orders or by using an Order Cancellation feed. When you cancel an order, Amazon automatically updates the order status in the buyer's Amazon account and sends an email notification to the buyer.
https://sellercentral.amazon.com/forums/t/what-does-amazon-do-about-undeliverable-returned-orders/17394
Feb 24, 2018 · Do not ship again. Refund. If you wish you can explain to the customer that they may re-order with an address correction. Your call about keeping or refunding the shipping. I refund it. That way the order is closed, with no chance for an A to Z. Also with a full refund (at least with old platform / media category), Amazon refunds all their fees.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201819300
*For most items the return window is 30 days after delivery. To check the return window for an item you have ordered, go to Your Orders and click Return or Replace Items. If your item was fulfilled by a third-party seller, you may be charged up to 20% restocking fee even if you return the item in original condition within the return window.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201819210
If you return an item using a paid method (dropoff or pickup) from the Online Returns Center, the cost of return shipping as well as any restocking fees that may apply, will be deducted from your refund. If you choose to ship the item on your own, you'll pay the carrier at the time you ship your return.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201819290
If you're waiting for a refund and want to check the status, you can view this information in Your Account. Go to Your Orders. Click Order Details next to the order. Note: The refund status is displayed at the bottom of the Order Summary. For more information about our refund policies, go to About Refunds.
https://www.quora.com/How-long-does-Amazon-take-to-refund-money-to-your-bank-card-if-you-cancelled-your-order
Jul 22, 2015 · Originally Answered: How long does Amazon take to refund you if you cancelled your order? Amazon doesn't *charge* your bank card until your order ships. They do take out an authorization hold for the expected charge, but that isn't actually money out of your pocket, it's still in your account, just inaccessible until the hold is released.
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