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http://www.dpd.co.uk/content/how-can-we-help/index.jsp
Not going to be in? How can I change my 1 hour delivery slot? You can't change your timeslot but you can still get your parcel. We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date provided the sender has not instructed us to get a signature.
https://www.teamknowhow.com/help-and-support/tracking/issues/faqs
You can track the progress of your delivery via Team Knowhow Track It if you’ve purchased a large item or through the courier's online tracking system. If your kit is being delivered by: Royal Mail - click here DPD - click here UK Mail - click here We do everything we can to ensure our delivery times are met but sometimes delays do occur due to traffic, accidents or unforeseen situations.
https://www.dpd.co.uk/content/how-can-we-help/help.jsp
Help Not going to be in? Get my parcel anyway; That's fine, we will automatically try to leave your parcel with your neighbour if you're not in. Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property, enter your reference number here and see your options. Change delivery address
https://www.dpd.co.uk/content/products_services/uk_delivery_services.jsp
DPD NEXT DAY . For parcel delivery in the UK before close of business the following working day. Saturday & Sunday Delivery. Extend the working week with by 10:30, by 12 or next day delivery on Saturdays, and our Sunday Service is an industry-first, nationwide Sunday service. Other Services
https://www.ikea.com/gb/en/customer-service/faq/dispatch-and-delivery-pubcf476901
1 hour before your delivery, you will receive a message to advise we are almost with you. If you have not provided a mobile number, we will instead email you 24 hours prior to your delivery with your AM or PM 4 hour time slot. We will call you on the telephone number provided one hour before your delivery is due.
http://www.dpd.co.uk/content/how-can-we-help/contact.jsp
The fastest way to contact DPD INSTANT Chat to us ... Need to talk to us about your delivery? Our app users get VIP customer service, 24/7 chat and are leapfrogged to the front of the queue when they call us directly from the app Look for the buttons below the tracking map in the DPD app ...
https://answers.gethuman.com/DPD/What-Do-I-Do-If-I-Missed-My-Dpd-Delivery/how-eZN
In such a scenario, DPD will leave you a card letting you know that they tried to deliver the package. You should call the card and organize for the delivery to be made when you or a trusted neighbor is around. If you do not call them, DPD will try to deliver the package to the same address for two consecutive days.
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