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https://www.gov.scot/publications/delivering-quality-through-leadership-nhsscotland-leadership-development-strategy/pages/2/
Delivery through Leadership: NHSScotland Leadership Development Framework and Plan 4 was published in 2005. A great deal has been achieved: Working in partnership through the NHS Organisational Development ( OD) leads network, we have a coherent approach in place to support leadership development in NHSScotland
https://www.gov.scot/publications/delivering-quality-through-leadership-nhsscotland-leadership-development-strategy/pages/4/
3.1 Leadership qualities. As it was noted in Delivery through Leadership in 2005, "the leadership qualities outlined will evolve, but they are deliberately succinct". The framework is essentially the same with some incremental changes which are intended to: Reflect changes in the context of NHSScotland and challenges facing leaders.
https://www.webarchive.org.uk/wayback/archive/20170701074158/www.gov.scot/Publications/2005/06/28112744
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https://www.chieflearningofficer.com/2005/06/29/leadership-anthropology/
Jun 29, 2005 · Another interesting concept to emerge is a focused effort to bring together the science and practice of leadership through detailed and embedded observation of leadership as it is practiced. This has given way to what might be considered a new training discipline: leadership anthropology. The Leadership Anthropologist
http://siteresources.worldbank.org/PSGLP/Resources/PublicServiceDelivery.pdf
DELIVERY Edited by ANWAR SHAH PUBLIC SECTOR GOVERNANCE AND ACCOUNTABILITY SERIES. PUBLIC SERVICES ... (by matching public services with citizens’preferences), responsible (through effi-ciency and equity in service provision without undue fiscal and social risk),and ... ©2005 The International Bank for Reconstruction and Development / The ...
https://www.worldbank.org/en/results/2013/10/11/enhancing-service-delivery-improving-efficiency
Beneficiaries’ satisfaction rates with service delivery increased from 45 percent in 2005 to 86.2 percent in 2012. The average amount of time for the provision of new benefits was substantially reduced over project implementation, falling from 140 days in 2005 to 74 days in 2012.
https://www.nes.scot.nhs.uk/media/374634/leadership_qualities_summary.pdf
2 “Delivery through Leadership” was the 2005-08 NHS Scotland leadership development strategy. 3 Beverley Alimo-Metcalfe & John Alban-Metcalfe (September 2008), Engaging Leadership – Creating organisations that maximise the potential of their people, CIPD Research Insight, p.12.
https://repository.up.ac.za/bitstream/handle/2263/23592/03chapter3.pdf?sequence=4
64 CHAPTER 3: CONCEPTUAL FRAMEWORK OF THE STUDY: RELATIONSHIPS BETWEEN PUBLIC ADMINISTRATION, LEADERSHIP, GOVERNANCE AND SERVICE DELIVERY INTRODUCTION The term public administration has always meant the study of the public service (Dye, 1987: 324). The purpose of the public service is to provide services to society.
https://www.researchgate.net/publication/318737359_Leadership_Training_Design_Delivery_and_Implementation_A_Meta-Analysis
Jul 27, 2017 · Leadership Training Design, Delivery, and Implementation: A Meta-Analysis Article (PDF Available) in Journal of Applied Psychology 102(12) · July …
https://www.nes.scot.nhs.uk/media/3399300/scottish_leadership_qualities_framework_-_guidance_notes_july_2014_-_copy.pdf
It was launched along with Delivery through Leadership (Scottish Executive, 2005).2 The review of Delivery through Leadership in 2008 confirmed that stakeholders agreed with having a framework of leadership qualities and behaviours. They also felt that the …
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