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https://www.thebalancesmb.com/how-do-i-measure-on-time-delivery-2221412
For some individuals, on-time delivery refers to receiving goods from suppliers needed to assemble products. For others, it refers to providing products to end customers. In both cases, on-time delivery means getting products into the hands of those who want them, when they want them.
https://resources.collab.net/blogs/4-devops-metrics-to-improve-delivery-performance-2
Mar 30, 2017 · The first flow metric that we have to consider is lead time. That’s how long it is taking for the average work item to travel from development all the way to the end user. Delivery Work In Progress The next set of metrics that we have to track are work in progress (WIP).Author: Collabnet Versionone
https://www.apptio.com/it-metrics-and-kpis
Delivery Metrics. Delivery metrics track the effectiveness of project execution and the ongoing delivery of business-facing services. These metrics may include satisfaction surveys, budget and completion measurements, and data that influences labor and resourcing strategies.
https://leankit.com/learn/lean/6-lean-metrics-to-increase-speed-of-delivery/
“Good” flow describes a system in which work moves through at a steady, predictable pace. “Bad” flow is when work stops and starts frequently. Optimizing our processes for a consistent, predictable flow of work is essential for faster and more reliable delivery. Often, our issue isn’t speed, it’s focus.
https://www.sealights.io/software-development-metrics/11-scrum-metrics-and-their-value-to-scrum-teams/
Agile metrics include lean metrics, which focus on the flow of value from an organization to its customers, and Kanban metrics, which focus on workflow and getting tasks done. While most agile metrics are applicable to scrum teams, scrum-specific metrics focus on predictable software delivery, making sure scrum teams deliver maximum value to customers with every iteration.
https://techbeacon.com/enterprise-it/8-it-service-management-metrics-matter-most
Technician job satisfaction. Technician job satisfaction is a bellwether metric that is strongly correlated with many other metrics in service and support. High levels of technician job satisfaction lead to lower turnover, lower absenteeism, lower handle times, and higher first-contact resolution rates. This, in turn,...Author: Jeff Rumburg
https://www.atlassian.com/agile/project-management/metrics
The agile metrics discussed below focus on the delivery of software. Whether you are a scrum or kanban team, each of these agile metrics will help the team better understand their development process, making releasing software easier.
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