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https://www.statsjobs.com/e-commerce-parcel-delivery-problems-possible-solutions/
Jul 19, 2017 · The e-commerce market is responding by developing alternative delivery methods such as click-and-collect option, delivery at specified hours or on Saturday, and placing pick-up boxes/parcel lockers at convenient locations, e.g. a local supermarket.
https://alliescomputing.com/knowledge-base/six-ways-to-minimise-ecommerce-delivery-problems
Unfortunately, according to data from Citizens Advice, more than two thirds of online shoppers have wrestled with ecommerce delivery problems. We have some advice for retailers who want to reduce failed deliveries, improve their customers’ experience, and save money, whether new to the game or already operating a well established business.
https://researchcommons.waikato.ac.nz/handle/10289/6464
This study aims at investigate the delivery issues on E-commerce, and how does it concerns consumers. The delivery factors (cost of delivery, duration of delivery, and the ability to deliver products to any destinations) are involved in the study in order to find their importance in …Author: Eid Aleid
https://www.allbusiness.com/shipping-issues-with-e-commerce-842-1.html
Shipping Issues with E-Commerce. By AllBusiness Editors In: Technology & Telecommunications. The Internet allows you to sell products to customers all over the world. But remember: If you sell a product to a customer in India, you’re also going to have to ship that product to a customer in India.
https://www.eptica.com/blog/cost-ecommerce-delivery-problems-customer-experience
Dec 23, 2016 · It found that it takes an average of 2.5 hours for consumers to resolve each delivery problem, costing them £30 per parcel in terms of damaged goods, time away from work, and hours wasted. The research found that in 2015 there were 4.8 million holiday delivery problems , meaning that the overall cost to consumers was £148 million, as they spent a total of 11.8 million hours trying to …
https://www.slideshare.net/rebeccajones1675/08-drawbacks-of-ecommerce
Apr 01, 2013 · Delivery issues• In a traditional shop, customers have the option to take purchases home immediately.• International legislationWhen selling online, businesses are not just subject to legislation in the country of origin, but also to the laws in the countries where the customers live.• Legislation for e-commerce is a very complex area...
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