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https://www.answers.com/Q/How_would_you_define_a_delivery_gap
Delivery gap --The difference between the established standards and the actual quality of service delivered by employees
https://www.linkedin.com/pulse/20140602114924-13943480-the-service-delivery-gap-you-are-missing
A service delivery gap is reported consistently and across all sizes of business and across all sectors that we came into contact with (professional service, service and manufacturing firms). 80%...
https://www.flashcardmachine.com/marketing-11.html
Nov 28, 2011 · Delivery gap: difference between the firm's service standards and the actual service it provides to customers. 4. Communication gap: difference between the actual service provided to customers and the service that the firm's promotion program promises.
https://expertprogrammanagement.com/2018/03/gap-model-service-quality/
The delivery gap is the difference between service delivery policies and standards and the actual delivery of the service. This gap can occur for a number of …
https://www.investopedia.com/terms/d/delivered-place-dap.asp
Feb 29, 2020 · Delivered-at-place (DAP) is an international trade term used to describe a deal in which a seller agrees to pay all costs and suffer any potential losses of moving goods sold to a specific location.Author: Adam Barone
https://www.mbaknol.com/marketing-management/the-gap-model-of-service-quality/
Oct 06, 2011 · Service delivery — external communications to consumer’s gap. Expected service — perceived service gap. Gap — 5 is the service quality shortfall as seen by the customers, and gaps 1-4 are shortfalls within the service organization.
https://www.merriam-webster.com/dictionary/gap
Gap definition is - a break in a barrier (such as a wall, hedge, or line of military defense). How to use gap in a sentence. a break in a barrier (such as a wall, hedge, or line of military defense); an …
https://www.thefreedictionary.com/gap
1. a break or opening, as in a fence, wall, or military line; breach. 2. an empty space or interval; hiatus: a gap in one's memory. 3. a difference or disparity, as in attitudes, perceptions, character, or development: the technology gap; a communications gap. 4. a deep sloping ravine or cleft through a mountain ridge.
https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/d5-gapanalysis.pdf
INSTRUCTIONS . Gap Analysis . What is this tool? The purpose of the gap analysis is to provide project teams with a format in which to do the following: Compare the best practices with the processes currently in place in your organization. Determine the “gaps” between your organization’s practices and the identified best practices.
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