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https://www.business2community.com/customer-experience/the-real-definition-of-on-time-delivery-and-three-ways-to-keep-up-0483726
On-time Delivery is one of the four elements of customer satisfaction. A key section of the book describes the four elements of customer satisfaction, and timeliness is number 3 along with: a great product, caring and friendly people and processes dedication to resolving problems.
http://blog.optimumdesign.com/on-time-delivery-defined
On-time delivery (OTD) is one of contract manufacturing's most common measurements, but we rarely talk about how difficult it is to measure. Here's a guide to defining and measuring OTD. Basic Definition. OTD rarely refers to a specific date; it usually refers to range of dates.
http://www.businessdictionary.com/definition/time-delivery.html
Definition of time delivery: A metric used to assess the ability of a business to fulfill shipping orders or other transactions within the period of time promised to a client or customer. Time delivery …
https://versae.com/on-time-delivery/
On time delivery, or OTD, is one of those metrics that electronics manufacturers must frequently measure. Despite the importance of OTD measurements, many manufacturers can still have trouble figuring it out. Often, the OTD metric isn’t as understood as it should be. Here is a look at the definition of OTD and how to properly measure it.
https://www.emsengineer.com/on-time-delivery-a-few-important-factors-to-consider/
On Time Delivery is a commonly used key performance indicator. A few factors to consider to make sure there is a clear understanding.
https://xcelpros.com/on-time-delivery-in-operations-part-1/
Nov 22, 2018 · On-time delivery (OTD) is a key metric to measure delivery performance and supply chain efficiency in your organization. This article talks of a real-life transformation of OTD in a chemical company from 76% to 90%+.
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