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https://www.psc.nsw.gov.au/employmentportal/design-management/roles/work-level-standards/work-contribution-streams/service-operational-delivery-roles
Service/Operational Delivery Roles. Service/Operational Delivery roles are those which focus primarily on ensuring that outcomes are delivered efficiently and effectively, and that the use of government’s resources is optimised.
https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
In these practices, service level management is as important as service level delivery. Service level management provides a framework where services are defined and levels of service support are agreed upon. There are service level agreements and operational level agreements that are created. Additionally, the costs for services are developed.
https://wiki.en.it-processmaps.com/index.php/ITIL_Service_Operation
The objective of ITIL Service Operation is to make sure that IT services are delivered effectively and efficiently. The Service Operation lifecycle stage includes the fulfilling of user requests, resolving service failures, fixing problems, as well as carrying out routine operational tasks.
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
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