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https://www.techopedia.com/definition/26298/service-delivery-platform-sdp
Jul 14, 2017 · Service Delivery Platform: A service delivery platform (SDP) is a platform that provides a structure for service delivery, including controls for service sessions and protocols for service use. This term is common within the telecommunications industry. It can be vital for services that have to bridge multiple platforms or technologies. ...
https://searchcontentmanagement.techtarget.com/definition/Digital-customer-experience-delivery-platform
digital customer experience delivery platform: A digital customer experience delivery platform is software that helps create, manage and measure cross-channel customer experiences .
https://www.reference.com/business-finance/service-delivery-b40d5bbd6275c5da
Throughout the service delivery process of ITIL, service providers work to clearly define the content of services, clearly define the roles and responsibilities of the customers and users, clearly define the roles and responsibilities of the service providers and set service quality …
https://www.viaccess-orca.com/service-delivery-platform
VO’s Service Delivery Platform optimizes service delivery and enhances engagement. Learn how the SDP consolidates content management, business offering, customer management, recommendations and analytics functions.
https://www.excella.com/insights/what-is-digital-service-delivery
Jan 15, 2016 · What is Digital Service Delivery? The term Digital Services refers to the electronic delivery of information including data and content across multiple platforms and devices like web or mobile. Information is presented in a way that is easy to use and understand and typically involves transactional services such as submitting forms for ...
https://en.wikipedia.org/wiki/Service_delivery_framework
A service delivery framework (SDF) is a set of principles, standards, policies and constraints to be used to guide the designs, development, deployment, operation and retirement of services delivered by a service provider with a view to offering a consistent service experience to a specific user community in a specific business context. [further explanation needed] An SDF is the context in ...
https://searchcloudcomputing.techtarget.com/definition/Platform-as-a-Service-PaaS
Platform as a service (PaaS) is a cloud computing model in which a third-party provider delivers hardware and software tools -- usually those needed for application development -- to users over the internet.
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