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https://resources.workable.com/tutorial/customer-service-skills-assessment-test
Oct 03, 2017 · If that’s the case, bonus points go to candidates who’ve researched your company thoroughly enough to cite your blog and provide your official answer. 3. Communication skills assessment. 1. Verbal exercise: You are a customer service/support representative employed at a computer store. An irate customer …
https://www.jobassessmenthelp.com/test/customer-service-assessment-test/
The customer service assessment is a pre-employment exam that screens job applicants to see if they possess the skills necessary for customer service roles. There are many customer service jobs that might require an assessment, but the most common roles include customer support and call center roles. An ideal candidate has the following skillsets.Estimated Reading Time: 4 mins
https://www.workday.com/en-us/customer-experience/support.html
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