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https://www.cms.gov/Medicare/Prescription-Drug-Coverage/PrescriptionDrugCovContra/Downloads/Call-Center-Monitoring-Webinar-.pdf
CMS interprets this to mean during the entire period in which the Part D Sponsor’s network pharmacies in its plans’ service ar\as are open. If this includes a 24-hour pharmacy, then the pharmacy technical help call center must be open 24 hours a day.\File Size: 1MB
https://www.dmhc.ca.gov/HealthCareinCalifornia/YourHealthCareRights/LanguageAssistance.aspx
State law requires that hospitals have interpreters, either on site or by telephone, 24 hours a day. Health plans must pay for these services. Patients should not be charged. Ask for an Interpreter When You Need One. Ask for an interpreter when you see your primary care doctor or specialist.
https://www.cms.gov/Regulations-and-Guidance/Guidance/Transmittals/Downloads/R75SOMA.pdf
CMS Manual System Department of Health & Human Services (DHHS) Pub. 100-07 State Operations Provider Certification Centers for Medicare & Medicaid Services (CMS) Transmittal 75 Date: December 2, 2011 . SUBJECT: Revised Appendix A, Interpretive Guidelines for Hospitals, and Appendix W, Interpretive Guidelines for Critical Access Hospitals (CAHs)File Size: 183KB
https://www.cms.gov/Medicare/Health-Plans/ManagedCareMarketing/CY2019_Medicare_Communications_and_Marketing_Guidelines.pdf
Medicare Communications and Marketing Guidelines (MCMG) 10 – Introduction The Medicare Communications and Marketing Guidelines (MCMG) interprets and provides guidance on the marketing and communication rules for Medicare Advantage (MA-only, MA-PD) plans (also referred to as “plans”), Medicare Prescription Drug plans (PDP) (also referred toFile Size: 630KB
https://www.cms.gov/medicare-coverage-database/view/article.aspx?articleId=57476
Oct 31, 2019 · (CMS Pub 100-03, Medicare National Coverage Determinations (NCD) Manual, Chapter 1, Part 1, 20.15 Electrocardiographic Services). The person receiving the transmission must be a technician, nurse, or a physician trained in interpreting ECG's and abnormal rhythms.
https://www.cms.gov/Regulations-and-Guidance/Regulations-and-Guidance
A federal government website managed and paid for by the U.S. Centers for Medicare & Medicaid Services. 7500 Security Boulevard, Baltimore, MD 21244 CMS & HHS Websites [CMS Global Footer] Medicare…
https://www.tisnational.gov.au/en/Agencies/Charges-and-free-services/About-the-Free-Interpreting-Service
interpreting services 24 hours a day 7 days a week connection to an interpreter within a few minutes of calling. Pre-booked phone interpreting is useful for planned interactions, or if you know you need to request a less common language.
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