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Whether you want to operate your IT systems in your data center, in the cloud, or a combination of both, CloudWave can help. We take a multi cloud approach to healthcare IT by helping hospitals architect, build, and integrate a personalized solution using managed private cloud, public cloud, and cloud edge resources. Learn More.
https://gocloudwave.com/wp-content/uploads/2020/12/CloudWave-OpSus-Live-and-Edge-Service-Level-Agreement.pdf
12 Hours 7 Daily 4 Weekly 12 Monthly 12 Hours 30 Daily 12 Monthly 7 Years (up to) HA Volume Snapshot 2 RTO 2 RPO Multi Region Hot Site Snapshot 2 RTO 2 RPO . Support and Managed Service SLA (All Services): Feature Support Support Hours 8 AM – 5 PM 24 x 7 x 365
https://cloudwaveinc.com/
CloudWave Inc. is a global leader in Cloud strategy, Digital Transformation technology, and Security & Infrastructure services recognized for its passion to exceed customer expectations. CloudWave’s innovative solutions and services help enterprises build a robust digital ecosystem that dramatically increases sales revenue, customer ...
https://gocloudwave.com/wp-content/uploads/2021/03/CloudWave-OpSus-Live-Puerto-Rico-Service-Level-Agreement.pdf
Applicable to all Support SLA options, but subject to the CloudWave Support Hours included with each tier. Incident Priority Response Times Initial Contact Target Resolution Communication Update Critical <15 Mins <6 Hours Every 2 Hours High <1 Hour <1 2 Hours Every 4 Hours Med <8 Hours <1 Business Day Every 8 Hours
https://gocloudwave.com/contact-us/
San Antonio, TX. 7800 Interstate Hwy 10, Suite 530 San Antonio, TX 78230. P: 877-991-1991 F: 800-829-5457
https://gocloudwave.com/about-us/
The OpSus Cloud now delivers EHR and enterprise cloud services to over 200 healthcare organizations in five countries and is trusted as the cloud service provider powering SaaS for several major healthcare software companies. The CloudWave team continues to innovate, evolving and adding OpSus Cloud Services to meet the needs of healthcare ...
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