Certificate Ii In Customer Contact Nominal Hours

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WA nominal hours guide: BSB Business services training ...

    https://www.dtwd.wa.gov.au/sites/default/files/nominal-hours-guide/bsb-v3-nhg.pdf
    Qualifications and Nominal Hours The following table provides a summary of the qualifications and nominal hours in the training package. National Code National Title Nominal Hours BSB10115 Certificate I in Business 150 BSB20115 Certificate II in Business 325 BSB20215 Certificate II in Customer Engagement 385

SIT TOURISM, TRAVEL AND HOSPITALITY TRAINING PACKAGE ...

    https://www.dtwd.wa.gov.au/sites/default/files/nominal-hours-guide/sit-nhg-v1and%20v1.1.pdf
    Nominal Hours SIT10116 Certificate I in Tourism (Australian Indigenous Culture) SIT10216 Certificate I in Hospitality 180100 SIT20116 Certificate II in Tourism 340 SIT20216 Certificate II in Holiday Parks and Resorts 255 SIT20316 Certificate II in Hospitality 355 ... SITXCCS001 Provide customer information and assistance 20.

TLI Transport and Logistics Training Package Version 2

    http://www.vetinfonet.dtwd.wa.gov.au/TrainingProductSearch/Nominal%20Hours%20Guides/TLI.pdf
    Nominal hours are the hours of training notionally required to achieve the outcomes of units of competency. ... TLI22315 Certificate II in Rail Customer Service 410 TLI22416 Certificate II in Furniture Removal 290 TLI31216 Certificate III in Driving Operations 465File Size: 823KB

Nominal hours and the Australian VET system – On Target ...

    https://ontargetworkskills.com/2020/11/17/nominal-hours-and-the-australian-vet-system/
    Nov 17, 2020 · $3.00 per nominal hour for Certificate II in Business qualification; ... Nominal hours and contact hours differ. Nominal hours is about money, not time. It has very little to do with how much time is allocated to the delivery of training and assessment services. Contact hours or the number of training days is determined by an RTO.Estimated Reading Time: 7 mins

Victorian Purchasing Guide

    http://www.education.vic.gov.au/Documents/training/providers/rto/vpgsit12tourismtravelandhospitality_current.pdf
    UNITS OF COMPETENCY AND NOMINAL HOURS 8 SAMPLE TRAINING PROGRAMS 15 CONTACTS AND LINKS 30 GLOSSARY 32. Page 6 of 32 ... SIT20112 Certificate II in Tourism 167 357 ... SITXCCS401 Enhance the customer service experience 40

training.gov.au - CHC22015 - Certificate II in Community ...

    https://training.gov.au/Training/Details/CHC22015
    Notes. Date. Supersedes CHC20112 - Certificate II in Community Services. This version was released in CHC Community Services Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to core units. Change in …

TRAINING REGULATIONS - Tesda

    https://www.tesda.gov.ph/Downloadables/TR%20Contact%20Center%20Services%20NC%20II.pdf
    S ECTION 1 . CONTACT CENTER SERVICES NC II QUALIFICATIONS The CONTACT CENTER SERVICES NC II Qualification consists of competencies that a person must achieve to interact with customers to provide information about products and services. It also covers handling of customer’s complaints, inbound customer service, order taking and in quiry ...

BSB40215 Certificate IV in Business – Customer Service Focus

    https://www.aot.edu.au/courses/certificate-iv/certificate-iv-business-customer-service/
    Jul 02, 2018 · Nominal hours = 50 hours BSBCUS401 Coordinate implementation of customer service strategies This unit describes the skills and knowledge required to advise, carry out and evaluate customer service strategies.

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