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http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made over the past few decades in the delivery of basic services. The Community Survey 2016 found that 89,8% of …
https://www.cfr.org/blog/south-africa-what-does-service-delivery-really-mean
May 15, 2014 · “Service delivery” is a common phrase in South Africa used to describe the distribution of basic resources citizens depend on like water, electricity, sanitation infrastructure, land, and housing.
http://www.statssa.gov.za/publications/Report%2003-01-22/Report%2003-01-222016.pdf
http://pmg-assets.s3-website-eu-west-1.amazonaws.com/docs/100204idasa.doc
the state of local government and service delivery in south africa: issues, challenges and solutions INTRODUCTION The South African legislation on local government emphasizes that municipalities have a pivotal role of democratizing society and fulfilling a developmental role within the new dispensation.
https://www.polity.org.za/article/the-reasons-behind-service-delivery-protests-in-south-africa-2009-08-05
At this stage it would probably be accurate to describe the fairly limited scope of current service delivery protests in South Africa as symptoms only of socio-political instability. However, it would be fair to conclude that if this situation is allowed to continue over a prolonged period it has the potential to spread and develop into a fully ...
https://upjournals.co.za/index.php/Politeia/article/view/1520
Feb 16, 2017 · The challenges of delivering services to communities at the local government level in South Africa are well-documented .There are a number of factors and reasons provided by scholars and politicians to explain the phenomenon. This article makes the argument that the multiple tiers of local government could also be a contributory factor. Having three categories of municipalities (Metropolitan ...Author: Sanele Nene
http://www.dpsa.gov.za/dpsa2g/documents/service_delivery_review/SDR_Vol_11_No_2_of_2016.pdf
Service Delivery Takes Centre Stage On August 3 2016, millions of South Africans cast their vote in the municipal elections. They did so to underscore the importance of local government in changing their lives where they reside. The local government sphere has been described as the “hands” in South Africa’s cooperative governance and
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
administration are the logical consequences of the practice of service delivery from the earliest times. 574 Journal of Public Administration † Vol 39 no 4.1 † November 2004 SERVICE DELIVERY IN THE SOUTH AFRICAN PUBLIC SERVICE: IMPLEMENTATION OF THE BATHO PELE PRINCIPLES BY STATISTICS SOUTH AFRICA M. Crous School of Public Management and ...
https://repository.up.ac.za/handle/2263/3916
The Batho Pele White Paper states that the South African Public Service will be judged by one criterion: its effectiveness in delivering services that meet the basic needs of all South African citizens, and the aim of this study was to evaluate the implementation of the principles of the Batho Pele White Paper, as a definitive government ...Author: Mareli Crous
http://wiredspace.wits.ac.za/jspui/bitstream/10539/20724/1/Final%20Dissertation%20-%20Nonkululeko%20Madalani%209%20May%202016.pdf
Challenges with Service Delivery in the Public Sector: The Case of Labour Centres in Johannesburg and Emalahleni (Witbank) ... The endless discourse about the state of the world and our ... South Africa, referred to as the Client Service Officers (CSOs), the frontline staff members ...File Size: 2MB
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