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http://www.irrodl.org/index.php/irrodl/article/download/23/59
Converting Student Support Services To Online Delivery 2 Conversion of Programs to Online Modes Born as a paper-based institution, Regents College recognizes the important role the availability of online student support services plays in recruiting stu-dents to the College, facilitating their degree completion, and establishing and
http://www.irrodl.org/index.php/irrodl/article/download/23/365
In converting services to online delivery, the College has raised expectations of students who now expect to be able to interact online with students, staff, and faculty and to obtain resources and information in Internet time. As new services and capabilities appear on the web, students expect student support services to keep pace.
https://eric.ed.gov/?id=EJ619092
Uses a systems framework to analyze the creation of student support services for distance education at Regents College: electronic advising, electronic peer network, online course database, online bookstore, virtual library, and alumni services website. Addresses the issues involved in converting distance education programs from print-based and telephone delivery to online delivery.Author: David E. Brigham
https://core.ac.uk/display/112468885
Converting Student Support Services to Online Delivery . By David E. Brigham. Abstract. This case study describes how Regents College (soon to be Excelsior College), an accredited, private, distance education institution with administrative offices in Albany, New York addressed the structural, management, and resource issues that came into play ...Author: David E. Brigham
https://www.onlineeducation.com/guide/student-support-services
Online education can give students a certain degree independence in their studies, but learners are not without support. Schools frequently extend the same student services to online learners that they offer students reporting to campuses. This page discusses several different types of online student services—academic, career, military, personal, and financial—and how they are delivered ...
https://www.usnews.com/education/online-learning-lessons/articles/2016-06-06/4-tips-for-using-support-services-as-an-online-student
Jun 06, 2016 · 4 Tips for Using Support Services as an Online Student Think of online student support services as under one roof, but in separate places. By …Author: Bradley Fuster
http://www.anitacrawley.net/Resources/ResourcesGalore/Articles%20Online%20Support%20Services.htm
Developed a web-based counseling support site that led to the following conclusions: staff development is essential before full implementation, the Internet provides a viable avenue for delivery of student services, all stakeholders need to be involved in development of an online student service site, technical support must be in place ...
http://jolt.merlot.org/vol9no2/stewart_barbara_0613.pdf
1) Support services are available to online students. 2) Existing support services can be used by online stude nts. 3) New support services are available for online students. 4) Access to support services is needed by online students. Hence, as Yin (1994) recommends, these propositions guided investigation of the case as a study of student ...
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https://www.education.vic.gov.au/school/teachers/health/Pages/sss.aspx
Service delivery Student support services and School. establish aims for the service delivery and support to the student; provision and regular review of service with all stakeholders; decide how to determine when the service has met the needs of the student and communicate with all stakeholders that the service is ending. Referral support
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