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https://www.trainingcreatively.com/blog/continuous-improvement-of-your-service-delivery/
There are five lifecycles namely Service Strategy, Service Design, Service Transition, Service Operation and Continuous Service Improvement. While the first four lifecycle involves different stage of the service, CSI or Continuous Service Improvement lifecycle is involved throughout the service lifetime.
https://www.shmula.com/applying-continuous-improvement-service-delivery-improves-customer-experience/11310/
Jun 24, 2013 · In this article, he shares with us his thoughts on the intersection of process improvement and customer experience and how applying Continuous Improvement to Service Delivery can improve the customer experience. >Author: Shmula
https://www.process.st/continuous-improvement/
Apr 06, 2018 · Incremental continuous improvement. Incremental continuous improvement is all about making small tweaks to a process, method, or practice to improve it as problems are found. This usually costs less and can be done much faster than using the breakthrough method, but there are a few risks and downsides to doing so.
https://www.atlassian.com/continuous-delivery/principles/continuous-integration-vs-delivery-vs-deployment
CI is straightforward and stands for continuous integration, a practice that focuses on making preparing a release easier. But CD can either mean continuous delivery or continuous deployment, and while those two practices have a lot in common, they also have a significant difference that can have critical consequences for a business.
https://www.comm100.com/blog/customer-experience-improvement-strategies.html
Businesses need to keep innovating and improving their service, or risk being left behind. For all businesses then, it’s essential to establish a continuous improvement process that will constantly improve the customer experience, helping to keep your customers delighted with your service, and helping to …Author: Hutch Morzaria
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