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http://www.rogerclarke.com/DV/SDR-0912.html
On 16 December 2009, Minister for Human Services (and a number of other things), Chris Bowen, gave a speech at the National Press Club. It was entitled 'Service Delivery Reform: Designing a system that works for you'. The positive picture painted by the speech is a long way from the reality. This paper provides my initial reactions to it.
https://www.chrisbowen.net/media-releases/hunt-s-private-health-insurance-thought-bubble-is-no-silver-bullet/
Expanding service delivery outside of hospitals might very well have a role to play in private health insurance reform, but this standalone announcement, which appears to be a thought bubble, is not the silver bullet required to fix the health insurance sector.
https://www.chrisbowen.net/media-releases/minister-called-out-for-inaction-on-health-reform/
Dec 11, 2019 · minister called out for inaction on health reform Posted 11 December, 2019 in Media Releases As data today from the AIHW has confirmed record high wait times for health care are soaring in Australia, experts from the industry have started calling out the Morrison Government, and 207 days of the same inaction since the 2019 election
https://www.chrisbowen.net/transcriptsspeeches/the-case-for-growth/
The States and Territories are responsible for much service delivery like in health and education. If the Commonwealth is not engendering an environment of cooperative federalism, then we lose a key area of productivity improvement and avenue for growth.
https://www.dailytelegraph.com.au/centrelink-and-medicare-unite-as-one-stop-shops-to-help-australians/news-story/c88ed1763e6cd6ba52f0736b66e7f51b
Dec 16, 2009 · Human Services Minister Chris Bowen announced this afternoon the Federal Government's current service delivery structure was ``not up to scratch''. ... service delivery reform plan will be a move ...
https://www.computerworld.com/article/3511050/centrelink-medicare-it-to-join-forces.html
Speaking to the National Press Club, the Minister for Human Services, Chris Bowen, said along with co-locating physical services such as Medicare and Centrelink, there will be a single website and ...
https://ministers.employment.gov.au/arbib/taskforce-focus-jobs-long-term
Mr Bowen said the taskforce would focus on new and innovative ways to strengthen Government service delivery for job seekers and employers through better use of the services of Centrelink and employment services, especially Job Services Australia.
https://www.chrisbowen.net/media-releases/?page=2
Check here regularly to read all of Chris Bowen's latest Media Releases, Speeches and Transcripts. Media Releases; Transcripts/Speeches "The Case For..." Speech Series ... GOVERNMENT MUST ADDRESS FOOD DELIVERY FOR PEOPLE IN CORONAVIRUS SELF-ISOLATION. 3/21/2020 12:00:00 AM. CORONAVIRUS INFORMATION MUST BE AVAILABLE IN MORE LANGUAGES FOR OUR ...
http://www.itnews.com.au/news/wadeson-to-lead-consolidated-human-services-it-team-163048
Dec 16, 2009 · Bowen also discussed what he termed the "service delivery reform agenda" - the means by which a consolidated agency would provide better services to Australian citizens. There will be a single point of contact for services within the Human Services portfolio, whether it be face-to-face, online or over the phone.Author: Brett Winterford
https://www.readkong.com/page/department-of-human-services-9768022
Commonwealth Ombudsman—Department of Human Services: Investigation into service delivery complaints about Centrelink Page 7 of 85 1.10 The Minister’s announcement outlined that service delivery reform would involve integration of the various agencies and programs in the Human Services portfolio into one department.
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