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http://www.zoetraining.com/articles/20171215-six-causes-of-poor-customer-service-strategies-for-improving-customer-service-management
Causes of Poor Customer Service. Some instances of poor customer interaction are isolated, such as employees not feeling their best due to health issues or experiencing challenges in their personal lives, and these situations can be dealt with on an individual case-by-case basis.
https://www.liveagent.com/blog/what-are-the-causes-of-poor-customer-service/
Aug 19, 2014 · We’re going to summarize for you the main causes of poor customer service: No One Available to Help – not having enough workers for customer service is one of the immense problems Imagine waiting for a solution longer than few minutes, can not connect to customer representative… Would you get mad?
https://3ccontactservices.com/what-are-the-root-causes-and-effects-of-bad-customer-service/
Jan 04, 2017 · 5 Side Effects of Bad Customer Service. The hope is that instances of poor customer service are few and far between. However, it’s still important to know the effects poor service will have on your business. Reputation. As we’ve already made clear, customers have no issue or lack of resources for sharing instances of poor customer service.4.5/5
https://careertrend.com/facts-6730942-define-bad-customer-service.html
Almost everyone can define bad customer service, because they've experienced it. It's defined by long hold times, rude treatment, false promises, failure to fix problems, as well as other examples of poor customer service. Bad customer service is one of the fastest ways to send customers to the competition.
https://www.ameyo.com/blog/what-are-the-root-causes-of-bad-customer-service
Jun 19, 2015 · What are the Root Causes of Bad Customer Service? ... Here are the 4 most common causes of bad customer service which one should definitely avoid: ... of calls then the average time spent per call will get hampered which will affect the quality of the call resulting in poor customer service.
https://www.researchgate.net/publication/253240244_Strategies_to_improve_service_delivery_in_local_authorities
This study sought to identify the causes of poor service delivery and the strategies to improve service delivery in local authorities using the case of Kajiado Local Authority.
https://bizfluent.com/list-7363692-causes-poor-customer-service-hospitals-.html
Customer service in hospitals can vary greatly in quality. While some hospitals provide low wait times, friendly staff and professional, unhurried physicians, other hospitals do not have the means or will to provide such attentive care. The reasons a health care facility would deliver poor …
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