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https://www.fedex.com/en-us/service-guide/pickup-delivery.html
When you ship via FedEx Home Delivery, you can choose one of these convenient delivery options if your recipient has a special delivery need: FedEx Date Certain Home Delivery ®. Delivery on a specific date you select, Monday–Saturday, provided the date is not before the standard delivery time and is within two weeks after it. Get more details.
https://www.fedex.com/en-us/customer-support/how-to/schedule-a-pickup.html
The latest time that FedEx can accept a package for pickup/departure varies according to your location and the destination of your package. While labels can be generated for future-day shipments and space reserved days in advance through the booking process, a freight pickup can only be scheduled for the actual shipping day.
https://www.fedex.com/en-us/quick-help/tracking/es_us/deliveryoptions.html
For FedEx Home Delivery shipments, you can enter a preferred time of day (Morning, Mid-day, Afternoon, or Late Afternoon) along with your phone number and FedEx will contact you to set a 2 hour delivery window.
https://ask.fedex.com/help/en-gb/something-went-wrong/change-delivery-address-package
Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. The person authorised to pick up the package will require a photo I.D. Our money-back guarantee does not apply to rerouted shipments. FedEx reserves the right to determine the mode...
https://ask.fedex.com/help/en-gb/sending-receiving/delivery
If you’re shipping over 68kg per piece you will need to speak to our specialist freight team, they are available Monday to Friday from 08:30 to 17:00. Monday to Friday from 09:00 to 17:00 you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements.
https://ask.fedex.com/help/en-gb/sending-receiving/reroute-my-package-charges
Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. The person authorised to pick up the package will require a photo I.D. Our money-back guarantee does not apply to rerouted shipments.
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