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https://www.yelp.com/biz/ontrac-san-diego-2?start=100
Ontrac says it's delivered at front door. We have been having leaving our door open the whole evening and we didn't see anyone or anything!! OnTrac people, you are lying to yourself and lying to a lot of customers. I called OnTrac CSR, they told me to call me back …1.5/5(453)
https://www.revdex.com/reviews/ontrac/2123127/page/14
OnTrac consumer reviews, complaints, customer service. ... request a delivery signature even if not requested to ensure delivery is confirmed. PERFECT I have communicated directly via email with Ms*** to apologize and I have ... Additionally, we have reminded the delivery drivers that they can call into our Operations Support Center to get ...
https://www.revdex.com/reviews/ontrac/2123127/page/36
OnTrac never contacted me again and I am still without my package. I ended up having to contact Amazon and ask to be refunded. If you live in the Burbank/Valley Area and are thinking about using same-day shipping or OnTrac for any type of delivery service, you may want to think again.
https://www.revdex.com/reviews/ontrac/2123127/page/20
I attempted to contact Mr. [redacted] to apologize for his less than stellar experience with OnTrac and provide him with my personal contact information so that if he has any future questions or concerns, he can contact me directly for assistance, but he has not responded to my request for a call back. Sincerely, [redacted] Customer Care Manager
https://www.yelp.ca/biz/ontrac-san-diego-2
Once again OnTrac fails again. They dont call you when there is a delivery issue like every other company does. No warning so they sent my stuff back. The only reason i didn't call ontrac's customer service line back was because the company i was buying …1.5/5(453)
https://www.revdex.com/reviews/ontrac/2123127/page/35
A package was scheduled to be delivered yesterday, but the driver showed up during non-business hours and left a note that a first attempt was made for delivery. When I reviewed the tracking information today, it was noted to be out for delivery. However, it never arrived and no call tag was left.
https://www.revdex.com/reviews/ontrac/2123127/page/33
OnTrac consumer reviews, complaints, customer service. ... packages delivered in wrong location or lost or never on time, and when you call about your package , they can't give you on answer, will call you later and never do. horrible service Mark as useful (0 votes) ... I have addressed his concerns with the local delivery facility. Upon ...
https://www.yelp.ca/biz/ontrac-benicia
Jan 12, 2015 · I go and look on my front porch, in my mailbox nothing . 0 stars for Ontrac . Now I have to wait another 10 days to file a claim and through that process, which is ridiculous!! When you call there 800 number you can't talk to a real person you have use the automatic service which ends hanging up on you. Where is my PACKAGE Ontrac??1/5(82)
https://www.yelp.com/biz/dynamex-fullerton?start=40
He just fed me some line about sending an email to the driver. No way. This is 2017 and you advertise 24/7 delivery. I told him that I was getting in my car right now and that I am on my way to their facility in Sun Valley and that I will find my package myself. So now he says he can call …1.5/5(362)
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910330
When the carrier returns an undeliverable package to us, you will be issued a full refund (including shipping charges). Orders that are returned to us as undeliverable are not able to be re-shipped. If you would still like to purchase items that were undeliverable, you are welcome to …
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