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https://www.fedex.com/en-us/service-guide/pickup-delivery.html
Available for FedEx Express, FedEx Ground and FedEx Home Delivery shipments. Request vacation hold. Suspend all deliveries to your home address within a date range. (You may suspend delivery for up to 14 days from the date you request the hold. There must be 6 …
https://www.fedex.com/en-us/faq/delivery-manager.html
When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. FedEx will resume normal delivery on the first business day after your specified end date.
https://www.fedex.com/en-us/service-guide/international-packages.html
FedEx Delivery Manager ® (U.S. import only; deliveries to a U.S. home address are eligible for all features except the option to schedule your delivery by a specific date and/or specified time, and request delivery to another address)
https://www.fedex.com/en-us/shipping/faqs.html
Alternately, you can request to hold the shipment at a FedEx location for pickup instead of completing the delivery. You can do so by calling Customer Service, updating the Tracking app, or using FedEx Delivery Manager.
https://ask.fedex.com/help/en-gb/sending-receiving/schedule-new-delivery
If we have tried to deliver your package whilst you were not home, you can request a new delivery by connecting to our FedEx Delivery website. When accessing the site, you will be prompted with the below screen. You will need to select By Door Tag from the drop down menu, enter your tracking number, email address and phone number.
https://www.fedex.com/en-us/customer-support/how-to/schedule-a-pickup.html
Complete your pickup request while creating your shipping label. From the fedex.com navigation, select Shipping and click on Create a Shipment from the drop-down menu. Enter the required shipment information on the FedEx Ship Manager shipping screen.
https://ask.fedex.com/help/en-gb/something-went-wrong/late-delivery
The delivery was late. At FedEx, we strive to ensure that your shipments arrive at their destination on time so our Money Back Guarantee Policy(1) applies even if we miss our published or quoted delivery time by as little as 60 seconds. You can now use our Online Claims tool to submit a Money Back Guarantee refund request.
https://ask.fedex.com/help/en-gb/preparing-to-send/can-I-get-proof-of-delivery
Signature proof of delivery is available for up to 18 months for FedEx Express This includes the signature image and associated shipment information. Multiple signature proof of delivery requests: You can request up to 30 signature proof of delivery letters at once.
https://ask.fedex.com/help/en-gb/sending-receiving/reroute-my-package-charges
FedEx can only honor your address change request if the below conditions are met; The sender has put no restrictions to changing addresses; The new address is not in another country; The shipment has not already been delivered; Additional restrictions and fees may apply when rerouting packages.
https://ask.fedex.com/help/en-gb/sending-receiving/no-one-at-home
With your delivery attempt notice you can request a new delivery by using our FedEx Delivery tool. When accessing the tool, you will need to select ‘By Door Tag’ from the drop down menu, enter your tracking number, email address and phone number.
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