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https://www.jordans.com/content/customer-service/retail-and-delivery-policies/return-policy
Please Note: We do not refund special order deposits and delivery charges. An additional delivery charge may be assessed when we return to your home to pick up furniture. An additional delivery charge may be assessed when we return to your home to pick up furniture.
https://www.jordans.com/content/customer-service/delivery-and-pickup-services/delivery-and-pickup-scheduling-information
You can schedule your delivery online from the My Orders page, or you can call us at 1-866-8-JORDANS (1-866-856-7326), Option #1. Customer Service hours are Monday through Saturday, 7 a.m. to 6 p.m. Customer Service hours are Monday through Saturday, 7 a.m. to 6 p.m.
https://www.jordans.com/content/customer-service/retail-and-delivery-policies/delivery-and-pickup-policies
NOW THAT YOU HAVE DECIDED on your furniture or mattress purchase, getting it home should be easy—at Jordan’s Furniture, we guarantee it! We offer delivery, pickup, and certain items are eligible for factory-direct shipments. Regardless of your choice, we will make sure it all goes smoothly.
https://www.jordans.com/content/customer-service/retail-and-delivery-policies
Underprice Guarantee—Buying the right furniture or mattress at the right price shouldn't be difficult. At Jordan's Furniture, we guarantee it won't be! Delivery and Pickup Policies—Getting your purchase home is easy. Jordan's Furniture aims to provide its customers with a means of arranging for simple, trouble-free delivery or pickup.
https://www.jordans.com/content/customer-service/retail-and-delivery-policies/transaction-policies
Orders can be cancelled prior to delivery or pickup by contacting your sales consultant or sleep technician or by calling 1-866-8-JORDANS (1-866-856-7326). We will connect you to the appropriate Jordan’s Furniture location for additional help.
https://www.jordans.com/content/sleep-lab/deliveryandresources/sleep-lab-policies
It takes at least 30 days to adjust to a new sleep surface. If, after that time, you are not comfortable, please contact your Sleep Lab technician. Jordan’s Furniture will give you up to 30 additional days to make an exchange of your mattress. The total 60-day period begins the …
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