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https://www.ups.com/us/en/help-center/sri/return-refuse-delivery.page
Yes, however you must wait until after the first delivery attempt to request a Return to Sender. Return to Sender. If you missed the first delivery attempt, your driver probably left a UPS InfoNotice® indicating a delivery attempt had been made. Using the UPS InfoNotice, you can choose from up to four delivery change options: Will Call ...
https://www.ups.com/us/en/help-center/tracking-support/delivery-intercept.page
This fee-based service for shippers allows you to request the intercept of packages prior to delivery, providing greater flexibility in managing your shipping needs. When you select UPS Delivery Intercept, you can request that UPS perform one of the following actions: Return to …
https://www.ups.com/us/en/shipping/services/value-added/delivery-intercept.page
With UPS Delivery Intercept, you as the shipper, can request that UPS intercept your shipment prior to delivery via phone or the web. UPS will perform one of the following actions: Return to Sender: Return the shipment to the shipper (not available in Puerto Rico)
https://www.ups.com/us/en/shipping/services/value-added/del-change.page
There are multiple ways you can change your delivery instructions. Changing a delivery before it ships: UPS My Choice® for home can help you manage your home deliveries to better fit your schedule.Signing up is free and it empowers you to change how, when, where and …
https://www.ups.com/us/en/help-center/sri/tracking/change-delivery.page
UPS My Choice ® gives you greater control over where and when your shipments will be delivered. If you are not a UPS My Choice member, it is best to contact the sender before the first delivery attempt if you need to change the delivery options for your package. The complexity of the change and timing of the request will determine if there will be any delivery delay.
https://www.ups.com/us/en/help-center/sri/guaranteed-service-refund.page
If we did not attempt to deliver your shipment by the guaranteed date or time, you can submit a request for a service refund by. Calling 1-800-PICK-UPS® (1-800-742-5877) and say “Refund”. Or logging into the UPS Billing Center and selecting Request a Refund. The UPS Billing Center is accessible only for those customers with payment accounts.
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