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https://www.ntisthis.com/unit-competency-map.php?code=BSBCUS201B
BSBCUS201B - Deliver a service to customers. Description. This unit describes the performance outcomes, skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
https://www.aot.edu.au/courses/single/bsbcus201-deliver-service-customers/
Nominal hours = 40 hours. Course Assessment. You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online. ...
https://training.gov.au/Training/Details/BSBCUS201B
Deliver service to customers. 3.1 Provide prompt customer service to meet identified needs according to organisational requirements. 3.2 Provide information regarding problems and delays, and follow-up within appropriate timeframes as necessary. 3.3 Communicate with …
https://www.dtwd.wa.gov.au/sites/default/files/nominal-hours-guide/bsb-nhg-v5.pdf
Nominal hours are the hours of training notionally required to achieve the outcomes of units of competency. Nominal hours are identified for nationally endorsed qualifications. Nominal hours may vary for a qualification depending on the selection of units of competency. In Western Australia, nominal hours are used as a mechanism for funding ...
https://www.dtwd.wa.gov.au/sites/default/files/nominal-hours-guide/BSB.pdf
Nominal hours are the hours of training notionally required to achieve the outcomes of units of competency. Nominal hours are identified for nationally endorsed qualifications. Nominal hours may vary for a qualification depending on the selection of units of competency. In Western Australia, nominal hours are used as a mechanism for funding ...
https://www.ncver.edu.au/rto-hub/statistical-standard-software/nationally-agreed-nominal-hours
Sep 01, 2007 · These nationally agreed hours data have been agreed to by all States and Territories for use in national reporting of VET data only. NCVER sources the nominal hours externally or via state and territory submissions to the National VET Provider Collection and updates the …
https://www.aot.edu.au/courses/single/bsbcus301-deliver-monitor-service-customers/
Aug 29, 2020 · Nominal hours = 35 hours. Course Assessment. You will be assessed for these units of competency using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play, just as you would do in any classroom, only we do it online. ...
https://laureldw.stategrowth.tas.gov.au/NomHours.aspx?id=556
Identify, prevent and report potential workplace emergency situations. Ensure workplace emergency prevention procedures, systems and processes are implemented. Manage and monitor workplace emergency procedures, equipment and other resources. Support the interests, rights and needs of clients within duty of care requirements.
https://eskilled.com.au/product/bsbcus201b-deliver-a-service-to-customers-digital-rto-resources-cag/
The BSBCUS201B RTO training materials bundle includes the following: BSBCUS201B Learner Resources. Your digital BSBCUS201B RTO resources bundle includes pre-packaged learner guides for most units of this qualification. High-quality learner resources provide comprehensive course information, and can help you reduce resubmission attempts and the ...
https://www.education.vic.gov.au/training/providers/rto/Pages/purchasingguides.aspx
Sep 03, 2021 · There are nine new units of competency with allocated nominal hours and six revised units with updated nominal hours. FNS Financial Services - Release 4; FNS Financial Services - Release 4; Description: This Victorian Purchasing Guide reflects Release 4 of the FNS Financial Services Training Package. This release consists of the following changes:
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