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https://community.bt.com/t5/Archive-Staging/How-do-I-change-my-equipment-delivery-date/td-p/1343861
Re: How do I change my equipment delivery date? it was designed to fit through standard letter box to avoid customers having to be at home or postman leaving outside on doorstep - doubt anyone would steal it as soon as they saw it was a hub
https://www.bt.com/broadband/deals/
If a BT Reward Card was offered on the date you placed your order, it will expire 3 months after the date your broadband order was installed or mobile order activated, unless you claim your BT Reward Card. BT reserves the right to remove the offer at any time.
https://community.bt.com/t5/BT-Fibre-broadband/How-do-I-change-my-equipment-delivery-date/td-p/1343861
I know I can change the Installation date on MyBT account but there is not an option on how to change the delivery of the equipment which ideally I would be the same date the Engineer installs my phone/broadband (Sept 8). Is there a way to change the delivery of the equipment only? Or do I need to cancel and place a new order all together?
https://business.bt.com/content/dam/bt/business/Networking/BTnet_leased_line_service_level_agreement.pdf
1.1 BT agrees to install the Service by a Contractual Delivery Date (CDD). If the Customer requests a change to the specification of the Service before provision is complete, the date by which BT agrees to provide the Service to the new specification will become the new CDD. 1.2 Service is installed when BT …
https://www.bt.com/mobile/phones/
If a BT Reward Card was offered on the date you placed your order, it will expire 3 months after the date your broadband order was installed or mobile order activated, unless you claim your BT Reward Card. BT reserves the right to remove the offer at any time.
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