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https://www.lucidchart.com/blog/what-is-a-service-blueprint
Service blueprints also include lines to separate each category, clarifying how components in a service process interact with each other. This allows employees and managers to better understand their role and, most importantly, possible sources of customer dissatisfaction within a service experience.
https://servicedesigntools.org/tools/service-blueprint
A service blueprint is a diagram that displays the entire process of service delivery, by listing all the activities that happen at each stage, performed by the different roles involved. The service blueprint is built by first listing all the actors involved in the service process on a vertical axis, and all the steps required to deliver the service on the horizontal axis.
https://miro.com/blog/service-blueprint/
Step-by-step process for blueprints STEP 1. IDENTIFY THE PROCESS TO BE BLUEPRINTED — It is important to focus on one process. STEP 2. IDENTIFY THE USERS OF THE SERVICE AND GET TO KNOW THEIR ACTIONS AND EXPERIENCES — The... Step 3. Map and link all the background activities — What is needed to make ...
https://www.inc.com/jeff-pruitt/how-a-service-blueprint-can-turn-your-business-aro.html
Aug 24, 2017 · A service blueprint is an operational planning technique that dictates how a service will be provided, or takes a very detailed look at how it's …Author: Jeff Pruitt
https://eqbsystems.com/create-service-delivery-process/
Setup Steps Document the current state (“as-is”) Service Delivery Process. That is, document every single step from beginning to end for delivering a service to the end-user based on the way things are currently run at your company. Segment the current state Service Delivery Process into stages.
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