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https://www.ehadvising.com/how-to-communicate-bad-news-to-customers/
Here’s how I recommend you handle this “bad news” conversation. 1. Start By Focusing on the Result the Customer Wants. Before you get into the bad news, show your customer that you know what they want and are working to get it for them.
https://www.youtube.com/watch?v=Ltg2X0e5g-0
Jul 31, 2014 · http://www.doncrawley.com Learn the five rules for delivering bad news in this customer service training video by author and speaker Don R. Crawley. This tut...Author: Don Crawley, Award-Winning IT Conference Speaker
https://hbr.org/2015/03/how-to-deliver-bad-news-to-your-employees
Mar 30, 2015 · Delivering bad news is tough. It’s even harder when you don’t agree with the message or decision you’re communicating. Maybe you have to tell your star performer that HR turned down her ...
https://badnewsdelivery.com/
Let ME give the Bad News for YOU, anonymously or on your behalf. First thing your mark will receive is a text from me saying, "Someone sent NAME a message from BadNewsDelivery.com, you will receive a call this afternoon with your message." Then I'll call within a specified window and deliver your message, politely and professionally.
https://www.entrepreneur.com/article/302091
Nov 09, 2017 · This story appears in the November 2017 issue of Entrepreneur. Subscribe » Bad news is hard. It’s hard to get, and it’s hard to give. Whether we’re giving feedback in a one-on-one, telling ...
https://www.cbsnews.com/news/how-to-deliver-bad-news/
Jan 26, 2011 · During the "bad news delivery" face-to-face meeting with the customer, we held a conference call with my company's head of operations who, seemingly on …
https://businesscollective.com/9-ways-to-impress-customers-even-when-delivering-bad-news/index.html
Soften bad news to clients and continue to impress customers by making sure they know you care -- and that you're taking care of the problem. ... 9 Ways Service-Based Businesses Can Take Advantage of the Holiday Season. Partner With the Right People: 6 Ways to Break Up With a Client.
https://money.usnews.com/money/blogs/outside-voices-careers/articles/2016-04-20/6-tips-to-successfully-deliver-bad-news-in-the-workplace
Apr 20, 2016 · 6 Tips to Successfully Deliver Bad News in the Workplace Whether you’re letting an employee go or announcing that the budget has been cut, here’s how to phrase the news.
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