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https://help.axcient.com/en_US/166345-axcient-documentation/360053050773-GMT-Technical-Support-Hours
All critical issues covered 24/7* GMT General Support Hours +44-203-900-0760 Mon - Fri Noon to 11:30 PM GMT x360Sync Supp Axcient Knowledge Status of Axcient Services
https://help.axcient.com/downloads
Sep 16, 2021 · Axcient DirectRestore (ADR) Axcient's DirectRestore is an application for granular recovery of Microsoft Exchange and SQL machines. The utility provides direct access to unmounted database tables and mail store contents, displaying file structure and …
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Axcient Support is available via phone, email or our online support portal. Phone Support - 800-352-0248. We provide telephone support during the hours of 6:00AM - 5:00PM Pacific Time, Monday through Friday. Axcient X360 Partner Portal - click here.
https://help.axcient.com/115012080827-Axcient-Support-Service-Level-Agreements-SLAs?kb_language=en_US
*24/5 for x360Recover (BRC/Direct-to-Cloud) only Additional SLA Terms. Continuity Cloud Provisioning SLA; If the issue severity is critical, and a partner will be paying for Continuity Cloud usage, new Continuity Cloud nodes will be provisioned and accessible to the partner within 60 minutes of the critical ticket being submitted.
https://help.axcient.com/en_US/General-Axcient-Information/downloads
Sep 09, 2021 · Download and burn the BMR boot file (bmr.iso) onto a CD to create an Axcient Bare Metal Restore Recovery Disk CD. Right click the mouse and select “save target as” (Internet Explorer), “save link as” (Firefox), or “save download linked file as” (Safari). Version 3.3 (Latest Version): Version 2.0.0.35 (for AxOS versions below 6.4.9 ...
https://help.axcient.com/downloads?kb_language=en_US
Sep 10, 2021 · Recover a 32-bit or 64-bit system image. Download and burn the BMR boot file (bmr.iso) onto a CD to create an Axcient Bare Metal Restore Recovery Disk CD. Right click the mouse and select “save target as” (Internet Explorer), “save link as” (Chrome or Firefox), or “save download linked file as” (Safari). Version 3.3 (Latest Version):
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