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https://www.onupkeep.com/learning/maintenance-metrics/availability/#:~:text=Availability%20%28%25%29%20%3D%20%5BActual%20operation%20time%20%28hours%29%2FTotal%20time,working%20mechanical%20mixer%20is%20observed%20for%2010%20hours.
https://www.itilnews.com/index.php?pagename=ITIL_Availability_Percentage_and_what_the_percentages_actually_mean_in_reality
The 'target availability' is contained within the Service Level Agreement (SLA) and often provides a topic of considerable debate when Service Availability negotiations take place. If you have ever wondered what the percentage figures equate to in hours, minutes and seconds then take a look at the following table.
https://interworks.com/blog/rclapp/2010/05/06/what-does-availabilityuptime-mean-real-world
https://availability.sre.xyz/
SLA level of 99.9 % uptime/availability results in the following periods of allowed downtime/unavailability: Daily: 1m 26s; Weekly: 10m 4s; Monthly: 43m 49s; Quarterly: 2h 11m 29s; Yearly: 8h 45m 56s; Direct link to page with these results: uptime.is/99.9 (or uptime.is/three-nines)
https://www.techrepublic.com/article/how-to-measure-system-availability-targets/
Continuous operations = ((720-15)/720)*100 percent = 98.75 percent availability; Continuous availability = ((720-24)/720)*100 percent = 96.67 percent availability
https://www.isixsigma.com/operations/information-technology/creating-more-accurate-it-availability-definition/
Most of the time, IT departments report availability values that are on the higher side (such as more than 99 percent availability), but business people may not believe them, especially when there are instances of outages for applications supporting critical business functions or outages during core business hours.
https://www.opservices.com/kpis-itil-gerenciamento-de-disponibilidade/
1. Availability (excluding planned downtime) Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours – planned downtime. Planned downtime is downtime as scheduled for maintenance. Also known as: Service Outage Duration.
https://askinglot.com/how-much-downtime-is-995-availability
Availability %. Downtime per year. Downtime per month*. 99.5 %. 1.83 days. 3.60 hours. 99.8%. 17.52 hours. 86.23 minutes.
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