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https://forums.att.com/conversations/uverse-tv-account/retention-phone-number/5defd2b5bad5f2f6060366a2
Apr 22, 2020 · You call the standard number, 800-288-2020, and as you go through the phone tree, every time it asks what you want, just say "retentions". Eventually you will end up there. But when they answer just verify by asking "are you retentions". Always worked for me. In fact I had to do it just yesterday, 3 times (don't ask).
https://www.alphr.com/att-get-good-deal/
Feb 01, 2018 · AT&T retention is responsible for reducing churn within the company. They have a range of discounts and offers they can use to tempt you to stay for another year or two years. You can contact them ...
https://www.business2community.com/customer-experience/customer-retention-strategy-att-youre-doin-it-wrong-0237548
Aug 03, 2012 · AT&T customer sevice and retention dept are the absolute worst imaginable. After hours on the phone and not receiving promised call backs I’m counting the days until my contract ends.
https://www.att.com/support/contact-us/
How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support.
https://www.reddit.com/r/ATT/comments/gyqvgu/i_work_for_the_customer_loyalty_group_and_im_fed/
I work for the Customer Loyalty Group, or what you people outside of AT&T call the customer retention Department. The people you call to cancel service. The people who is required by company policy to fight with you to their last breath to keep your $200 TV bill and get screwed over if they have to cancel. Yes.
https://www.indeed.com/cmp/AT&T/reviews?fcountry=ALL&fjobtitle=Retention+Specialist
Aug 06, 2017 · Retention Specialist (Current Employee) - Atlanta, GA - July 13, 2021. Do not work in the Retention department, Customer Loyalty Group. Turnover rate is high, hourly pay is garbage but they make it seem as you’ll make so much with commission and they cap it at $2k so when if you over sale you want get commission for it, only your manner will!3.7/5(39.5K)
https://www.reddit.com/r/AMA/comments/6ic16q/i_work_for_an_att_retention_center_ama/
When I worked for AT&T we called the retention department "Saves" It was just another group of people in the call center. I worked for Warranty, so when I told someone their device was out of warranty because they smashed the screen and had no insurance, they would inevitably demand to …
https://forums.directv.com/conversations/directv-account/retention-department-fraud/610bede4ec3d744e306b5f0a
Oct 01, 2016 · On September 20, 2016, I contacted AT&T customer service to notify them that I would be moving residences on approximately October 1, 2016. As an enticement to remain a customer of AT&T, the representative promised me $600 in total gift cards would be sent to me if I …
https://savingsbeagle.com/my-2020-directv-retention-call-shows-good-deals-are-harder-to-come-by-but-you-can-still-get-something/
Dec 09, 2020 · My 2020 DirecTV retention call was even more of a dud than last year’s, but I still was able to get enough out of the effort to keep me as a subscriber. Actually, I was thiiiiis close (imagine thumb and forefinger millimeters apart) to not re-upping with DirecTV during my last DirecTV call.
https://www.allconnect.com/providers/att/customer-service
Aug 28, 2020 · Make a single payment to your AT&T account any of the following ways: Pay bill by phone: 800.288.2020. Call the AT&T customer bill pay number, Monday – Friday between the hours of 8 a.m.-7 p.m. ET, or Saturday 8 a.m.-5 p.m. Pay bill by text: Download the …
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