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https://www.arena.net/en/contact
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https://help.guildwars2.com/hc/en-us
★ Creating an ArenaNet Account (Guild Wars, Guild Wars 2) ★ Recovering Your ArenaNet Account ★ Guild Wars 2 Account Types: Free, Core, HoT & PoF ★ Guild Wars 2 Free Account (Features) Managing Your ArenaNet Account; See all 17 articles Game Support: Items, Characters, and In-Game Systems Items. Accidental Item Purchases; Recovering ...
https://www.mmo-champion.com/threads/1196082-How-long-does-it-take-for-Arenanet-s-support-to-reply
Our customer support team is prioritizing hacked accounts and other blocking login issues over other types of support requests. We're currently responding to prioritized support tickets within 48 hours, and will soon be responding within 24 hours.
Support; en de es fr; Games are art. We bring art to life. We're ArenaNet. We make the games we want to play a reality, and infuse them with innovation, hand-crafted detail, and creative passion. See Our Passion. Our Games. Explore our worlds. Learn More. Careers. Be part of our team.
https://en-forum.guildwars2.com/topic/73094-a-message-about-customer-support-response-times/
ArenaNet Staff; Share; Posted April 30, 2020. ... will result in a denial or delay.It might also have to do with hours and queue.I never had an issue of any kind with support, I got an answer in max 8 hours, wether it was about my account, rewards, lag and performance issues, the support has been quite decent considering the amount of tickets ...
https://help.guildwars.com/hc/en-us
★ How to Submit, Find, and Update your Support Ticket; Creating an ArenaNet Account (Guild Wars, Guild Wars 2) Registering Your Guild Wars Account; Linking Your Guild Wars and ArenaNet Accounts; Finding Your Serial Code; Help with Guild Wars 2, Heart of Thorns, or Path of Fire; Game Support Login Issues ★ Trouble Logging In? I Can't Log In ...
https://www.reddit.com/r/Guildwars2/comments/75phqx/arenanet_support_call_for_help/
Anet support experiences tremendous troubles and is pretty much paralized. Responce time went from 24 hours to at least 14 days. The situation continues for almost three months as of today (at least from August 24th to October 11th).
https://help.guildwars2.com/hc/en-us/articles/360046638814-Long-Support-Wait-Times
Long Support Wait Times. Due to a recent increase in support ticket volume, please expect temporary delays in responses. Rest assured that the Customer Support team is doing its best to respond to all requests as quickly as possible and is working to prioritize time-sensitive inquiries.
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