We collected information about Applecare Enterprise Hours for you. Follow the liks to find out everything about Applecare Enterprise Hours.
https://www.apple.com/support/professional/it-departments/
Covers up to 10 enterprise‑level incidents and provides four-hour response for high-priority issues (server down), 12 hours a day, 7 days a week (12/7). 3 Unused incident support expires after one year.
https://support.kandji.io/applecare
AppleCare Enterprise Support Hours. For customers with an AppleCare Professional Support Agreement, The AppleCare Enterprise Portal (AEP) is available 7 Days/Week, 24 Hours/Day. Please refer to your Support Agreement Proof-of-Coverage documentation for more details.
https://www.apple.com/support/professional/help-desks/
AppleCare Help Desk Support. This plan provides priority access to Apple’s senior technical support staff by telephone 12 hours a day, 7 days a week, 1 allowing you to manage resources more efficiently, improve response time, and reduce training costs. The plan provides one year of coverage to two technical contacts designated by your organization.
https://www.apple.com/legal/sales-support/applecare/applecareforenterprise/
Enterprise will secure a safe working environment sufficient for Apple to perform the Support Services. 7.2 Minimum Fleet. Enterprise is required to maintain a minimum of 200 Included Devices actively enrolled with AppleCare for Enterprise ("Minimum Fleet") at all times during the Term of this Service Plan.
https://support.apple.com/en-in/applecare-enterprise-service
AppleCare for Enterprise Service. Support Plan Availability of On-Site Service and Next Business Day (NBD) Response. Subject to the Terms of AppleCare for Enterprise, repair and replacement service of customer’s Covered Equipment hardware is available within these countries or regions. Customers may be eligible for on-site service depending ...
https://www.cdw.com/product/AppleCare-for-Enterprise-extended-service-agreement-3-years-on-site/5169013
Users can reach the Apple support team through phone or email, 24 hours a day, seven days a week, to facilitate speedy troubleshooting and issue resolution. This AppleCare three-year agreement has a one-hour response time for high-priority issues, which minimizes downtime of mission-critical hardware.Price: $219
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