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The 311 Community Contact Center is a centralized call center for the City of Albuquerque. The 311 service is a single telephone number for all non-emergency City of Albuquerque inquiries and services. Dial 311 or 505-768-2000 [email protected] TWITTER FEED A Twitter List by cabq.
https://alibi.com/blog/s/city+of+albuquerque/31959/Albuquerques-311-Hotline-Its-No-Longer-Their-P.html
The new hours for 311 are 6 a.m. to 9 p.m. from Monday to Saturday, while on Sunday the hours are further shortened to 9 a.m. to 6 p.m. This is a little more than half of the original 24/7 operating time, but according to an announcement on the City of Albuquerque's Website, less than two percent of calls to the 311 line came after 9 p.m.
https://www.koat.com/article/albuquerque-311-not-a-247-service/4478585
but did you know, 311 is not a 24-7 service? i found out for myself this afternoon. when i got an automated message. our hours are monday through saturday, six clock a.m. to 9:00 p.m..
https://www.abqjournal.com/12565/940am-abq-cuts-hours-for-311-citizen-contact-calls.html
Beginning Friday, the new 311 operating hours will be from 6 a.m. to 9 p.m. Monday through Saturday and from 9 a.m. to 6 p.m. (transportation and animal control calls only) on Sunday.
https://seeclickfix.com/users/1288100
*barking started 9:37 - 12:25 (when this harassing barking complaint is filed with 311) *11:00 AM - 11:08 turns into incessant frantic barking and howling (8 minutes) *total - two hours 48 minutes (the day is still young) *Second morning in a row of needed productivity, totally wasted from the harassing barking.
https://www.abqtodo.com/city-albuquerqueoracle-partnership-allows-residents-use-amazon-alexa-access-311/
“The service will be available 24 hours a day, which extends the availability of 311 beyond the current 6 a.m. to 9 p.m. Monday through Saturday that 311 operators work.” The Alexa service was developed after the Department of Technology and Innovation asked Oracle, the vendor that provides the 311 software, about integrating the two systems.
https://www.koat.com/article/former-mayor-blasts-311-line-hours/5066849
ALBUQUERQUE, N.M. — A former Albuquerque mayor who started the 311 service is blasting the city for c utting the hours. But current city staff claim not …
https://www.abqjournal.com/1202439/survey-finds-most-users-satisfied-with-311.html
The city’s 311 Twitter service can answer questions regarding animal shelter locations and hours, as well as provide information about swimming pools, the BioPark Zoo, Aquarium, Botanic Garden ...
https://www.krqe.com/health/coronavirus-new-mexico/city-of-albuquerque-gives-update-on-closures-changes-to-operations/
ALBUQUERQUE, N.M. (KRQE) – The City of Albuquerque announced Saturday the closure and operation adjustments to multiple facilities and departments in light of …
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