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https://www.aetna.com/about-us/contact-aetna.html
1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information. For your convenience, we recommend that you add your Member Services number to your phone contacts.
Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. The path to healthy starts here.
https://www.aetna.com/individuals-families/contact-aetna.html
Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Continue You are now being directed to the CVS Health COVID-19 testing site
https://www.aetna.com/health-care-professionals/contact-aetna.html
The Provider Service Center helps with contracting, patient services, precertification and many other questions. HMO and Medicare Advantage - 1-800-624-0756 (TTY: 711) Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) (TTY: 711) Voluntary plans - 1-888-772-9682 (TTY: 711) Worker's comp - 1-800-238-6288 (TTY: 711) ASA and Meritain - use phone number on member's ID card
https://www.aetna.com/individuals-families/member-rights-resources/member-services.html
Pharmacy mailing addresses. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA ( 1-888-792-3862 ). Hours of operation are Monday through Friday 7 a.m. – 11 p.m. ET, Saturday 7:00 a.m. – 9:30 p.m. ET, and Sunday 8 a.m. – 6 p.m. ET. Aetna pharmacy claims:
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