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I love Aeneas! The customer service is unmatched! Over the years in being a customer with Aeneas I have had to call for tech support very, very few times and each time it has been taken care of quickly and never needed a callback because the problem was not resolved. A very satisfied customer and they are Local.
https://www.aeneas.com/contact
Aeneas Internet and Telephone 300 N. Cumberland St., Ste 200 Jackson, TN 38301. Mailing Address: PO Box 277 Jackson, TN 38302-0277. Aeneas office hours are 8am - 5pm weekdays. Technical Support is available 24 hours a day, 365 days a year. Email: Sales - for questions about, or changes to, your account and for informaiton about our products
http://www.aeneas.com/aeneas-policies.asp
Aeneas Communications, LLC requires a completed and signed Aeneas Colocation Client Access Form from each Colocator Adminstrative Contact for each Colocator Representative who needs access to the Data Center. Full cabinet clients: Have 24-hour access to the data center via key fobs. Partial cabinet clients:
http://www.aeneas.net/admin/FileUploads/EditorImages_8.pdf
Communications, LLC 300 N Cumberland St Jackson, TN 38301 731.554.9200 FAX: 731.554.4440 Aeneas Communications, LLC OCN-2891 CSR E-mail: [email protected]
http://aeneas.com/view-content.asp?hPage=76
Just give us a call at 901-622-9200 or 731-554-9200 or click HERE for more ways to contact us. High-speed Internet services are provided as best-effort services. Aeneas Communications does not guarantee bandwidth that customer receives. Gigabit Internet is 900x900 Mbps typical wired speeds on capable equipment.
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