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https://auspost.com.au/about-us/corporate-information/complaints-and-feedback
Australia Post Travel Platinum Mastercard® - Prepaid travel money card ... Standard parcel delivery (Parcel Post) Arrow to indicate more links. ... Complaints and feedback. If you’re unhappy with the service you’ve received, or there's been a problem you’d like us to investigate, we want to know about it. ...
https://helpandsupport.auspost.com.au/s/delivery-issue
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https://community.auspost.com.au/s/article/How-do-I-contact-Australia-Post-if-I-have-an-enquiry-compliment-or-complaint
How do I contact Australia Post if I have an enquiry, compliment or complaint? 23/08/2018 • FAQ. Information. Answer. If you’ve had an experience that wasn’t what you expected and you’d like to make a complaint so we can investigate, or you’d like to leave feedback about a …
https://au.trustpilot.com/review/community.auspost.com.au
Australia Post are useless sent a small parcel from Adelaide to be delivered to an address at Melbourne airport has been over a week and it still hasn’t been delivered. Go in to tracking and it just says delayed no delivery estimate or anything must have absolute morons running things.1.4/5(143)
https://www.news.com.au/finance/work/at-work/a-former-australia-post-postie-has-revealed-why-your-parcels-arent-delivered/news-story/238657ea3c02b2835d5d65dcc9247e45
In fact complaints to Australia Post have sparked two different Facebook groups with thousands of followers each. In it users complain about their issues with the service and the number one is parcel delivery. One recently took to the page Australia Post Complaints to say that she had waited all day for a delivery but no one came.
http://www.australiapostmonitor.me/how-to-complain-to-australia-post/
You can complain to Australia Post, and in some cases receive “compensation” for lost items. The link for email complaints is: Australia Post complaints email link; The Australia Post phone number is 13 7678. Facebook page is here. Mail address is: Australia Post Customer Contact Channels GPO Box 9911 Melbourne VIC 3001
https://www.abc.net.au/news/2018-04-03/australia-post-complaints-top-more-than-one-million/9612942
Complaints ranged from customers alleging Australia Post had not tried to deliver their parcels to their houses, and merely dropped them at the nearest post office for pick-up, to claims parcels had been stolen when left at delivery addresses and compensation had been refused.
https://www.productreview.com.au/listings/australia-post
Australia Post (Service): 1.7 out of 5 stars from 8717 genuine reviews on Australia's largest opinion site ProductReview.com.au. ... Domestic Parcel Post (Standard) The delivery driver who takes away my parcel. published 6 hours ago.1.7/5(8.7K)
https://www.news.com.au/finance/business/retail/damning-report-slams-australia-post-for-common-errors-and-defensive-attitude-to-complaints/news-story/b98e6792440e8276d8b465d1dae3cd2e
Apr 03, 2018 · Of the complaints about Australia Post received by the ombudsman, 64 per cent were due to items being lost, damaged or concerns with delivery. The perennial bugbear of delivery staff making no or little attempt to deliver a parcel, and instead leaving a card directing people to pick up their parcel from the post office, remained prominent.
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