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https://auspost.com.au/about-us/corporate-information/complaints-and-feedback
Australia Post Travel Platinum Mastercard® - Prepaid travel money card ... Left arrow to indicate to go back Back to Next day parcel delivery (Express Post) Next day delivery with Express Post Platinum; ... Complaints and feedback. If you’re unhappy with the service you’ve received, or there's been a problem you’d like us to investigate ...
https://downdetector.com.au/status/australia-post/
@mandy_facts Seems Australia Post seem to be having issues getting parcels to my delivery address because they're not scanning them in properly. If they're delivered to my home, they're stolen off our porch. If they're delivered to my Parcel Collect, they're not scanned. I miss home.2/5
https://www.news.com.au/finance/business/retail/damning-report-slams-australia-post-for-common-errors-and-defensive-attitude-to-complaints/news-story/b98e6792440e8276d8b465d1dae3cd2e
Apr 03, 2018 · Of the complaints about Australia Post received by the ombudsman, 64 per cent were due to items being lost, damaged or concerns with delivery. The perennial bugbear of delivery staff making no or little attempt to deliver a parcel, and instead leaving a card directing people to pick up their parcel from the post office, remained prominent.
http://www.australiapostmonitor.me/how-to-complain-to-australia-post/
and Australia Post is providing a service “Consumers have the right to ask for a repair, replacement or refund if the services you sold were not delivered completely or with adequate care and skill” and “were not delivered within a reasonable time where there is no agreed date.”.
https://www.abc.net.au/news/2018-04-03/australia-post-complaints-top-more-than-one-million/9612942
Australia Post was hit with 1.1 million complaints in the 2016–17 financial year amidst the rise in online shopping, and has been criticised by the Commonwealth Ombudsman for being "defensive ...
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