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https://www.asos.com/us/customer-care/delivery/my-order-hasnt-arrived-could-you-tell-me-where-it-is/
Help and Information Help Track Order Delivery & Returns Premier Delivery 10% Student Discount About ASOS About Us Careers at ASOS Corporate Responsibility Investors Site More From ASOS Mobile and ASOS Apps ASOS Marketplace E-gift cards
Help & Information Help Track Order Delivery & Returns Premier Delivery 10% Student Discount About ASOS About Us Careers at ASOS Corporate Responsibility Investors Site Cyber Security More From ASOS Mobile and ASOS Apps ASOS Marketplace Gift vouchers
https://forums.moneysavingexpert.com/discussion/5749302/asos-next-day-delivery-arrived-late-collectplus
Nov 24, 2017 · I had an order on ASOS which was supposed to be next day delivery, but it arrived two days after the expected delivery date (so took 3 days in total). I know people get funny about the 'C' word here (compensation) but I think if you pay extra for faster delivery and then it's late they should have to compensate you.
https://www.facebook.com/ASOS/posts/10151122169273736
Oct 19, 2012 · Juliet Kwang to ASOS. October 19, 2012 · Sydney, NSW, Australia · Dear ASOS, I am extremely dissatisfied with your services. I ordered and paid for items TWO months ago from ASOS and didn't hear anything about where it was. When I contacted customer service, I didn't receive a reply within 6 hours as it clearly declares on the website.
https://www.moneysavingexpert.com/shopping/delivery-rights/
It's important to understand your contract is with the retailer, not the delivery company. But while it's the retailer you will need to deal with in order to get compensation (see how below), if your parcel is late then in the first instance you may be best off contacting the courier first.. Often delivery companies will have a customer service helpline or even online tracking facilities to ...
https://uk.trustpilot.com/review/www.asos.com
The ASOS customer service staff are extremely polite, professional and helpful. The ASOS customer service staff are extremely polite and helpful. It does take a bit of time for them to check things and waiting can be annoying, but they do check back in during the wait to provide updates and I …
https://www.mumsnet.com/Talk/style_and_beauty/1542664-Asos-Returns-Policy
ASOS CS when it comes to delivery/returns is exemplary imo. To be honest, I think even when you return stuff a little late, it's much less hassle for the company to refund than to have to try and contact you and send the stuff back etc. I'm sure all will be fine if you send it back.
https://forums.hardwarezone.com.sg/fashion-grooming-235/help-asos-parcel-5290899.html
Jan 31, 2016 · Help with Asos parcel :(Anyone of you have made a purchase from ASOS recently and have yet to receive it even though the "estimated date" given by ASOS has passed? ... so the estimated delivery date was a little longer - I was supposed to receive it on 20 jan.
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