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https://www.amazon.com/gp/help/customer/display.html?nodeId=201910260
Also, delivery scans might be inaccurate. An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee. An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee; To inquire about a refund of the shipping fees you paid on this order, contact us and click "An Order I Placed." Select your order, then select …
https://sellercentral.amazon.com/forums/t/missed-estimated-delivery-date/6183
Nov 22, 2014 · It was actually delivered two days prior to the first date of the estimated delivery window. The item was: purchased on Sep. 20. Shipped on Sep. 23. Estimated delivery window was Sep. 29 to Oct. 2 Delivery confirmation was on Sep. 27. I’d like to know amazon’s policies on return shipping for each of the possible reasons for return.
https://sellercentral-europe.amazon.com/forums/t/missed-estimated-delivery-date/26689
Feb 22, 2018 · Need a bit of advice how best to deal with the following. Customer orders on Saturday 27th Feb for dispatch Monday 29th Feb. Goods dispatched on 29th (today). Tonight i receive a return request as missed estimated delivery date. Estimated delivery date shown is 3rd to 7th March.
https://sellercentral.amazon.co.uk/forums/t/missed-estimated-delivery-date-customer-has-had-item-and-get-a-refund/154659
Sep 20, 2018 · There is no policy on Amazon, which states that a full refund will be awarded to a buyer if the shipment was delivered after the estimated delivery date. However, there is a policy, which says that the claim will be granted with a refund to the buyer if the seller shipped the item late and then as a result the order arrived past the EDD.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910130
If we provide a guaranteed delivery date and a delivery attempt is not made by this date, we will provide a refund of any shipping fees associated with that order. Note: The order within countdown reflects Amazon’s delivery capability at the moment the page was opened. The delivery day may become unavailable within that time frame, prior to completing your order, due to changes in inventory or …
https://www.tomsguide.com/us/late-amazon-prime-delivery,review-3982.html
Although Amazon doesn't do much to promote its late-delivery refund policy, it's actually a good one. In years past, any Amazon Prime customer who didn’t get a delivery within two days on a two-day shipment, or within the hours Amazon specified, would qualify for one free month of Amazon Prime.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910680
If no secure location is available, or the delivery requires someone to be present, Amazon will send an e-mail to the e-mail address on file. We'll make three delivery attempts on consecutive days. If the third delivery attempt is unsuccessful your package will be returned to Amazon for a refund.
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