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https://www.amazon.com/gp/help/customer/display.html?nodeId=201910120
If your order is eligible for Amazon Prime, Amazon Customer Service will handle any questions about shipping and delivery after the order is placed. Note: If you live in an area experiencing an unexpected service delay (severe weather, natural disasters, unscheduled events, etc.), please add at least 2 to 3 business days to the estimated delivery date of your order.
https://sellercentral.amazon.com/forums/t/amazons-expected-delivery-date/56438
Feb 24, 2018 · The issue isn’t that Amazon gives an exaggerated estimate for the worst case scenario, it’s that they don’t give an accurate picture by stating the delivery estimate is, for example, 4 to 21 business days. Instead they just say give the customer the 21 business day delivery time.
https://www.amazon.com/gp/help/customer/display.html?nodeId=202196190
Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date. Possible Reasons for Delay. Incorrect Address; Missing apartment, building, floor, or unit number; Severe weather conditions; International customs procedures; Recommended Actions. Confirm estimated delivery date and address
https://www.amazon.com/gp/help/customer/display.html?nodeId=201889410
You have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a delivery confirmation, whichever is sooner. You received an order that is different than expected and have requested a return with the seller.
https://tinuiti.com/blog/amazon/amazon-a-to-z-claims/
Aug 31, 2018 · – The seller failed to deliver the item by 3 calendar days past the maximum estimated delivery date or 30 days from the order date, whichever is sooner. – The item received was damaged, defective, materially different, or the customer changed their mind and returned it in line with Amazon’s return policy but the customer has not been refunded or the refunded was in the wrong amount.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910260
Also, delivery scans might be inaccurate. An attempted delivery on or before the guaranteed delivery date meets our delivery guarantee. An offer by the carrier of a delivery appointment on or before the guaranteed delivery date meets our delivery guarantee; To inquire about a refund of the shipping fees you paid on this order, contact us and ...
https://www.amazon.com/gp/help/customer/display.html?nodeId=201910810
To schedule a delivery date when you place your order: Sign in to your Amazon.com Account. Add the eligible item to your Shopping Cart and proceed to checkout. An available delivery date and time will be pre-selected. Using the calendar, select a date and time for delivery.
http://coyoteblog.com/coyote_blog/2016/06/amazons-shipping-estimates-are-becoming-fraudulent.html
(Amazon has a deal with most of its major countries mailing services so that they can update the estimated delivery day when a package pass custom even if there's no available tracking numbers.) It got pushed back from 32 to 52 days until delivery.
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201910120
An estimated delivery date (or date range) will also appear in Your Account after you've placed your order. Delivery times for some items may be longer than normal. Delivery estimates are calculated by taking the estimated dispatch date and adding the transit time (the time it takes a parcel to travel from our Fulfilment Centre to your delivery ...
https://www.amazon.ae/gp/help/customer/display.html?nodeId=201889410
Note: You have up to 90 days after the maximum estimated delivery date to request a refund under the A-to-z Guarantee. Note: The A-to-z Guarantee does not cover digital items, payments for services or stored value instruments. Additionally, if you file a chargeback with your payment provider or bank, you will not be eligible for a refund under ...
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