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http://ffc.co.za/docman-menu-item/commission-submissions/307-chapter-8-alternative-service-delivery-arrangements-1
Chapter 8 ALTERNATIVE SERVICE DELIVERY ARRANGEMENTS: THE CASE OF MUNICIPAL AGENCIES Sasha Peters 8.1 Introduction In the last thirty years, the public sector’s traditional role has shifted, away from fi nancing, owning and managing projects to parcelling out of aspects of delivery through the use of alternative service delivery (ASD ...
http://siteresources.worldbank.org/PUBLICSECTORANDGOVERNANCE/Resources/285741-1345485407865/AlternativeServiceDeliveryMechanism.pdf
alternative organizational designs because hierarchical, vertically -integrated departments have proven too rigid and unresponsive in a public sector environment that is increasingly complex, turbulent, and demanding. Unbundling bureaucracy through Alternative Service Delivery (ASD) is an innovative response to the pressures of scarce
https://pdfs.semanticscholar.org/8998/66e81584c74371aebe78c77666b2ecfbe8be.pdf
Alternative service delivery arrangements at municipal level in South Africa 2 1. INTRODUCTION This report is based on a study of alternative forms of service delivery at local government in South Africa. It is part of a project funded by the Ford Foundation (South Africa) that will
https://repository.up.ac.za/bitstream/handle/2263/3916/Crous_Service(2004).pdf?sequence=1&isAllowed=y
administration are the logical consequences of the practice of service delivery from the earliest times. 574 Journal of Public Administration † Vol 39 no 4.1 † November 2004 SERVICE DELIVERY IN THE SOUTH AFRICAN PUBLIC SERVICE: IMPLEMENTATION OF THE BATHO PELE PRINCIPLES BY STATISTICS SOUTH AFRICA M. Crous School of Public Management and ...
http://www.lgidev.com/tl_files/lgid/ASDA.pdf
participate in public services. This chapter on alternative service delivery arrangements will describe many of them. The best examples are from the public utility sector, but many communal and human services are also run by private or non-profit organizations. Development of market mechanisms …File Size: 108KB
https://apsdpr.org/index.php/apsdpr/article/view/114
Africa's Public Service Delivery & Performance Review is a peer reviewed journal, aimed at the promotion and sharing of knowledge, skills and innovations in government and the wider Public-Sector environment in South Africa and abroad. With a multi-disciplinary outlook, the journal will stimulate service delivery and performance challenges being faced in government.Author: Moses N. Kiggundu
https://repository.up.ac.za/bitstream/handle/2263/24148/Complete.pdf?sequence=4
South Africa with particular reference to the Tshwane Metropolitan Municipality? In the endeavour to answer the research question, a description of the current nature or status of local government in South Africa was given. An explanation was also given of the concept of alternative service delivery and
http://uir.unisa.ac.za/bitstream/handle/10500/21061/electronic%20technology%20as%20a%20mechanism.pdf?sequence=1&isAllowed=y
Electronic technology as a mechanism to improve service delivery in South Africa: The case for an innovative e-delivery strategy for the Public Service By Professor Jerry O. Kuye* & Ms. Goonasagree Naidoo** School of Public Management and Administration University of Pretoria Pretoria, South Africa
http://www.statssa.gov.za/?p=9701
Mar 30, 2017 · The state of basic service delivery in South Africa: In-depth analysis of the Community Survey 2016 data Tremendous progress has been made …
https://www.tbs-sct.gc.ca/pubs_pol/opepubs/tb_b4/asd-dmps01-eng.asp
Annex A - Definitions of Alternative Service Delivery Arrangements A.1 Creating New Organizations Within the Federal Government Machinery. Service agencies provide services within an agreed-upon policy and legislative framework. These agencies are usually managed on the basis of accountability for results and require only general ministerial monitoring.
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