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https://www.tbs-sct.gc.ca/pubs_pol/opepubs/tb_b4/asd-dmps01-eng.asp
As government enters the 21 st century, alternative service delivery remains an important way of ensuring that Canadians are provided with efficient and effective services. Service delivery arrangements are increasingly multi-sectoral in nature and broad in scope.
http://psacunion.ca/alternative-service-delivery-initiatives-part-vii
Sep 16, 2013 · An alternative service delivery initiative (ASD) is defined as the “transfer of any work, undertaking or business of the Agency to any body or corporation that is outside the Agency”: The devolution of work to another level of government. The creation of public-private partnerships (P3s). Any contracting out and/or privatization of your work.
http://cjrs-rcsr.org/archives/23-1/MCDAVID.pdf
ALTERNATIVE SERVICE DELIVERY IN LOCAL GOVERNMENTS 163. collection frequency in Quebec, the correlation is slightly negative (r = -.095) and not signif icant. Furt her, when the same corr elation is r un for pr ivate prod uc- ers only, the result is unchanged.
http://psacunion.ca/alternate-service-delivery-initiatives
Sep 18, 2013 · An alternate service delivery (ASD) initiative is the transfer of any work, undertaking or business of the Agency to any body or corporation that is outside the Agency (Definitions section). Employees affected by this type of work force adjustment are subject to the provisions outlined here only, unless indicated otherwise (7.2.1).
https://novascotia.ca/news/release/?id=20150721005
Jul 21, 2015 · The process will provide more information as to whether alternative service delivery is the best method for the identified registry services. The recommendation is expected to be ready between late fall and early winter. The vendor pre-qualification does not commit the government to undertake any further action.Phone: (902) 424-2733
http://www.gouvernance.ca/publications/96-50.pdf
Contextualizing Alternative Service Delivery Gilles Paquet Faculty of Administration University of Ottawa 1. Introduction 2. The foundational questions 3. Dynamic social learning 4. Three beacons and a choice 5. Shifting roles and relationships 6. Conclusion Paper presented to the KPMG/IPAC Working Group on Thinking Through the Alternative in
http://www.optimumonline.ca/pdf/28-1/service_delivery.pdf
lternate service delivery (ASD) is a natural out-come of the reforms that have swept the western world during the past two decades. It is part of a societal shift that expresses the desire for institutions to do things differently and for government to take on a different role. …
https://open.canada.ca/en/content/government-canada-service-strategy
Welcome to the Government of Canada's Service Strategy hub! Here you can learn about the work Canada is doing to improve government service delivery. Our guiding principles are: Client-driven Design and Delivery; Easy Online Services; and Seamless Delivery.
https://canadiangovernmentexecutive.ca/the-evolution-of-service-delivery/
Mar 24, 2015 · New service delivery models have dramatically increased citizen expectations about the quality and delivery of public services, emphasizing lower costs, higher quality, and customization. The incongruence between citizens’ expectations of outcomes and governments’ cultural focus on process exacerbates the growing divide between citizens and ...
https://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html
Service Canada provides Canadians with a single point of access to a wide range of government services and benefits. We are committed to improving services for Canadians by working with partners to provide access to the full range of government services and benefits that Canadians want and need through the Internet, by telephone, in person or by mail.
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