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https://www.amazon.com/Integrating-Service-Level-Agreements-Optimizing/dp/0471210129
Aug 07, 2002 · The use of Service Level Agreements (SLAs) will soon become the prevailing business model for delivering a large number of products and services. SLAs offer service providers the ability to distinguish themselves from the competition in today's volatile market while providing a measure of security for their clients.5/5(1)
http://www.wiley.com/WileyCDA/WileyTitle/productCd-0471428663.html
Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market. This book offers an innovative approach that takes full advantage of current interface, automation, …
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Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market. This book offers an innovative approach that takes full advantage of current interface,...
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Integrating service level agreements: optimizing your OSS for SLA delivery John Lee , Ron Ben-Natan Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market.
https://www.worldcat.org/title/integrating-service-level-agreements-optimizing-your-oss-for-sla-delivery/oclc/50745260
Get this from a library! Integrating service level agreements : optimizing your OSS for SLA delivery. [John J Lee; Ron Ben-Natan] -- The use of Service Level Agreements (SLAs) will soon become the prevailing business model for delivering a large number of products and services. SLAs offer service providers the ability to ...
https://www.amazon.com/Integrating-Service-Level-Agreements-Optimizing/product-reviews/0471210129
Find helpful customer reviews and review ratings for Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery at Amazon.com. …5/5(1)
https://www.worldcat.org/title/integrating-service-level-agreements-optimizing-your-oss-for-sla-delivery/oclc/50004019
The Problem --What Are Service Level Agreements? --Service Level Agreement Roles and Objectives --Defining Roles and Accountability --Managing Expectations --Controling Implementation and Execution --Providing Quality of Service Verification --Enabling Communications --Assessing Return on Investment --The Service Level Agreement Life Cycle --SLA Development --Negotiation and Sales …
https://www.wiley.com/en-ca/Integrating+Service+Level+Agreements%3A+Optimizing+Your+OSS+for+SLA+Delivery-p-9780471428664
Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market. This book offers an innovative approach that takes full advantage of current interface, automation, …
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