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https://www.sciencedirect.com/science/article/pii/S1877042814055219
Service Delivery These analyses portrayed that Local Authorities should receive high consideration in improving the service delivery especially in providing services and handling customer’s problems within the time schedule as it’s ranked as the poor services offered by the staff with RII of 0.628.Author: Mariana Mohamed Osman, Syahriah Bachok, Nurul Izzati M. Bakri, Nor Zalina Harun
https://www.who.int/healthinfo/statistics/toolkit_hss/EN_PDF_Toolkit_HSS_ServiceDelivery.pdf
Strengthening service delivery is a key strategy to achieve the Millennium Development Goals. This includes the delivery of interventions to reduce child mortality, maternal mortality, and the burden to HIV/AIDS, tuberculosis and malaria1. Service provision or delivery is an immediate output of theFile Size: 391KB
https://www.researchgate.net/publication/261672612_Effective_Service_Delivery_A_Leadership_Challenge_For_Policing
Effective Service Delivery: A Leadership Challenge For Policing. ... This paper reflects why efficient service delivery provided by the South African Police Service (SAPS) is lacking despite a ...
http://democracy.devon.gov.uk/documents/s1758/CS1502FutureDeliveryofHighwayServices.pdf
Future Delivery of Highways Services Final Report Place Scrutiny Committee ... Efficiency Programme (HMEP) Toolkit assessment, some value-for-money local authority ... to involve them in the determination of the future highway maintenance service delivery model. The Members who participated recognised the importance of the subject because
https://repository.up.ac.za/bitstream/handle/2263/30097/16chapter16.pdf?sequence=17
16.2.2 Basic principles and approaches on service delivery. In order to achieve optimal service delivery, each municipal government. should choose a delivery system that is best suited to the type of municipality. concerned and after taking into account all the special needs of the local.
http://www.eajournals.org/wp-content/uploads/Procurement-Practices-Influencing-Service-Delivery-A-Case-Of-Kenya-Power2.pdf
PROCUREMENT PRACTICES INFLUENCING SERVICE DELIVERY: A CASE OF KENYA POWER ... Oboth (2001) noted that in as far as the Local Government Act, the constitution and any other statutes that are studied, there is no definition of the phrase (service delivery) either deliberately or ignorantly. ... policy in facilitating an efficient and effective ...File Size: 1MB
http://aabri.com/manuscripts/131746.pdf
performance management is to improve service delivery through effective and efficient application of resources. The Malaysian Civil Service Guide (2006) regards performance management as a continuous process which is aimed at improving individual performance through consistent feedback. The general public is interested in better and more responsiveFile Size: 198KB
http://www.ffc.co.za/docman-menu-item/reports/610-2014-2015-tr-chapter-12-improving-the-performance-of-municipalities-through-performance-based-grants
The service delivery challenges persist despite govern-ment channelling increasing resources (transfers) to the local government sphere. The share of total transfers to the local government sphere increased from 6.3 per cent in 2006/7 to 8.8 per cent in 2012/13. Since 1999, national transfers to local government have consistently grown faster
https://repository.up.ac.za/handle/2263/3914
Effective municipal government and administration as preconditions for efficient service delivery. ... officials were also required to render a wider variety of services on the local sphere of government than ever before in South Africa’s existence. The Constitution of the Republic of South Africa, 1996 demands that local government must ...Author: Christopher Thornhill
http://stics.mruni.eu/wp-content/uploads/2013/06/45-53.pdf
effectiveness or efficiency perspective. Organization striving for excellent performance should be effective and efficient, yet as the findings revealed, inefficient, yet effective organization can still survive yet at a high cost. Keywords: organizational assessment, effectiveness, efficiency.
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