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https://www.researchgate.net/publication/332408994_Impact_of_Accountability_on_Public_Service_Delivery_Efficiency
Accountability in public organization is necessary to ensure efficeint public service delivery which ultimately strengthens the democracy. Lack of accountability in public organization undermines ...
https://www.undp.org/content/dam/undp/documents/partners/civil_society/facilitating_citizen_action/AV_in_local_service_delivery_UNDP_final.pdf
accountability mechanisms include: participatory planning and budgeting, public expenditure tracking, citizen monitoring of service delivery, lobbying and advocacy campaigns. Accountability can be upward, downward or outward. Administrators or service providers who are upwardly accountable …
http://www.oecd.org/dac/accountable-effective-institutions/Governance%20Notebook%202.6%20Smoke.pdf
ACCOUNTABILITY AND SERVICE DELIVERY IN DECENTRALISING ENVIRONmENTS 3. The elements of decentralisation that must work together for effective service delivery are often treated independently, with various agencies and experts promoting …
https://mergworks.com/2019/03/15/accountability-in-public-institutions/
Mar 15, 2019 · ACCOUNTABILITY IN PUBLIC INSTITUTIONS (A STUDY OF THE NIGERIAN STOCK EXCHANGE) MEANING AND NATURE OF ACCOUNTABILITY: Introduction: Incidents of a lack of accountability, often associated with an element of corruption, among public officials and institutions when rendering public services, is a worldwide occurrence.
https://patimes.org/public-accountability-21st-century-challenges-prospects/
Even still, accountability concerns have become more urgent in response to recent structural changes in public service delivery. Within a traditional bureaucratic model, accountability refers to the expectation that those in government should be held responsible for their actions.
https://www.researchgate.net/publication/253136688_IMPACT_OF_ACCOUNTABILITY_AND_ETHICS_ON_PUBLIC_SERVICE_DELIVERY_A_SOUTH_AFRICAN_PERSPECTIVE
IMPACT OF ACCOUNTABILITY AND ETHICS ON PUBLIC SERVICE DELIVERY : A SOUTH AFRICAN PERSPECTIVE. Government and society cannot promote and enforce ethical behaviour solely through the utilisation of ethical codes of conduct or through the promulgation of a plethora of legislation.
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